Retail Store Supervisor - Customer Focus & Merchandising

Dollar General; Hazleton (Luzerne County); On-site; USD 38,000 - 52,000; Full time

Job summary

Dollar General is seeking an Assistant Store Manager in Hazleton, PA to help run a clean, well-organized store with a customer-first focus. You will assist with supervision, merchandise presentation, deposits, and daily store operations while protecting assets and reducing losses.

This role requires leadership in scheduling, training, and cash handling. The position emphasizes teamwork, strong communication, and adherence to company policies.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year retail experience and six months supervisory experience preferred.
• Strong customer service and communication skills.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Interpersonal skills

Customer service leadership

Communication skills

Problem solving

Attention to detail

Cash handling

Education

High school diploma or equivalent

Tools

Cash register

Scanner

Job description

Dollar General is seeking an Assistant Store Manager in Hazleton, PA to help run a clean, well-organized store with a customer-first focus. You will assist with supervision, merchandise presentation, deposits, and daily store operations while protecting assets and reducing losses.

This role requires leadership in scheduling, training, and cash handling. The position emphasizes teamwork, strong communication, and adherence to company policies.