Retail Store Supervisor - Customer Experience & Training

Goodwill Suncoast

Brandon (FL)

On-site

USD 32,000 - 42,000

Full time

14 days+

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Job summary

Goodwill Suncoast in Brandon, FL is seeking a store supervisor to assist the store manager with daily operations. This is a working supervisory role where directing the work, delegating assignments, and performing essential tasks will occur regularly.

Responsibilities include training and supervising employees, maintaining customer and donor relations, completing and submitting sales and processing reports, loading docks, sorting, pricing, answering calls, and coordinating community service

Qualifications

High school diploma or GED or equivalent related experience preferred.
Six months of retail experience with customer contact, merchandising, cash transactions and supervisory duties preferred.
Subject to alcohol and drug testing.
Subject to criminal history background checks.

Responsibilities

Training and supervision of employees.
Maintaining good customer and donor relations.
Timely and accurate completion and submission of reports, including sales and processing.
Loads and unloads trucks or trailers as needed.
Assist with sorting, cleaning, categorizing, sizing and pricing.
Answers incoming telephone calls, routes the call as appropriate, disseminates information and/or takes a message; uses excellent customer service skills.