Retail Store Processing Lead (St Pete-Gandy)

Goodwill-Suncoast; Gandy (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Goodwill-Suncoast in St. Pete-Gandy is seeking a Retail Store Processing Lead to support the store manager in daily operations at the Gandy Store.

This is a working supervisory role involving directing tasks, delegating assignments, and performing essential duties such as training staff, maintaining strong customer and donor relations, and ensuring timely reporting. The role requires a high school diploma or GED and at least six months of retail experience with customer contact and supervisory

Qualifications

• High school diploma or GED required or equivalent experience.
• Minimum six months of retail experience with customer contact and supervisory duties.
• Experience with merchandising and cash register transactions.
• Subject to alcohol and drug testing and criminal history checks.

Responsibilities

• Train and supervise employees.
• Maintain good customer and donor relations.
• Complete and submit sales and processing reports.
• Load and unload trucks or trailers as needed.
• Assist with sorting, cleaning, categorizing, sizing and pricing.
• Answer phone calls, route information, take messages, and provide excellent customer service.
• Sign-up and register community service workers at the store location and forward paperwork to the Gandy Hub for approval.
• Create new or replacement signs and employee name tags.

Skills

Customer service

Supervisory duties

Cash handling

Retail operations

Education

High school diploma/GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Retail Store Processing Lead (St Pete-Gandy)

Gandy Store

1 Attachments

8 days ago Requisition ID: 3451

Job Summary: Responsible for assisting the store manager in the management functions of a retail store. This is a working supervisory position where directing the work, delegating assignments, and physically performing any necessary tasks will all occur routinely. These functions include:

• Training and supervision of employees.
• Maintaining good customer and donor relations.
• Timely and accurate completion and submission of reports ,to include sales and processing.
• Loads and unloads trucks or trailers as needed.
• Assist with sorting, cleaning, categorizing, sizing and pricing.
• Answers incoming telephone calls, routes the call as appropriate, disseminates information and/or takes a message; and utilizes excellent customer service skills. Monitors and appropriately distributes scanned paperwork, and transmits faxed paperwork as needed or requested.
• Responsible for the sign-up and registration of community service workers at the assigned retail store location, ensuring appropriate paperwork is forwarded to the community service coordinator at the Gandy Hub for approval.
• Creates new or replacement signs for the retail store and name tags for employees as requested.

Job Requirements: High school diploma/GED or equivalent related experience preferred. Desire minimum of six months experience in retail setting involving customer contact, merchandising, cash register transactions and supervisory experience. Subject to alcohol and drug testing. Subject to criminal history background checks.

Please open the attachment to read full job description.

The Goodwill-Suncoast Mission: Transforming lives through lifelong learning and the power of work.This mission is accomplished through employment services, training programs, and affordable housing. The sale of donated and new goods at Goodwil lstores enables the agency to offer a variety of employment and training services, promote self-sufficiency, and contribute to community conservation through recycling.

We are an Equal Opportunity Employer/Disabled/Veteran and a Drug Free Workplace.