Store Sales Lead: Team Builder & Customer Champion

Daiso USA; Tulsa (OK); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Daiso USA in Tulsa, OK is seeking a Store Sales Associate Lead to guide a team of sales associates, deliver outstanding customer service, and drive store performance. You will lead by example, coach staff, and ensure a positive shopping experience for every customer.

In this role you will train and schedule the team, monitor inventory and pricing, maintain visual standards, and collaborate with the store manager to hit sales targets and improve overall store results.

Qualifications

• High school diploma or equivalent; retail management training a plus.
• Proven retail sales experience with a track record of meeting/exceeding targets.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Customer-focused mindset with a passion for service.
• Ability to work in a fast-paced environment and multitask.
• Basic computer skills and familiarity with POS systems.

Responsibilities

• Supervise and motivate a team of sales associates, providing guidance and support.
• Schedule and assign tasks to team members, ensuring efficient store operations.
• Conduct regular performance evaluations and provide constructive feedback.
• Assist in training new sales associates and fostering a positive work environment.
• Greet and assist customers in a friendly and professional manner.
• Provide product knowledge and recommendations to customers, ensuring a personalized shopping experience.
• Resolve customer complaints or concerns promptly and elevate when necessary.
• Maintain a clean and organized sales floor, ensuring merchandise is properly displayed.
• Drive sales by actively engaging with customers and promoting products.
• Meet or exceed individual and team sales targets.
• Monitor sales trends and identify opportunities for improvement.
• Collaborate with the store manager to develop strategies to increase sales and customer satisfaction.
• Assist in receiving, organizing, and replenishing merchandise.
• Conduct regular inventory counts and assist in stock management.
• Ensure accurate pricing and labeling of products.

Skills

Team Leadership

Customer Service

Sales Target Achievement

Communication Skills

Retail Experience

Education

HS Diploma

Tools

POS systems

Job description

Daiso USA in Tulsa, OK is seeking a Store Sales Associate Lead to guide a team of sales associates, deliver outstanding customer service, and drive store performance. You will lead by example, coach staff, and ensure a positive shopping experience for every customer.

In this role you will train and schedule the team, monitor inventory and pricing, maintain visual standards, and collaborate with the store manager to hit sales targets and improve overall store results.