Retail Store Ops Leader — People & Guest Experience

DTLR, Inc.; Chicago Heights (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401K plan

Medical coverage

Dental coverage

Vision coverage

Sick leave

Parental leave

Company-paid time off

Bonus opportunity

Job summary

DTLR, Inc. in Chicago Heights is seeking an Assistant Store Manager to support the Store Manager in daily retail operations, drive sales, manage expenses and inventory, and lead a team focused on customer service.

You'll recruit, train, and evaluate staff, develop merchandising plans, and ensure compliance with company policies. This full-time position offers a 40-hour work week with a flexible schedule, including weekends and holidays.

Qualifications

• Requires a minimum of one year in retail management.
• Strong English communication and interpersonal skills.
• Ability to train and develop staff.
• Experience in budgeting and loss prevention is a plus.

Responsibilities

• Responsible for overall quality and performance of the retail store staff.
• Ensures compliance of all company policies and procedures.
• Models effective leadership to gain commitment to store goals and training standards.
• Assist with the recruitment, selection and training and development of store personnel.
• Assist, and provide feedback to Store Manager on annual performance evaluations for all store employees.
• Assist with expense management and develops strategies that position stores to perform in accordance with the budget.

Skills

Retail management

Customer service

Communication

Interpersonal skills

Leadership

Strategic thinking

Problem solving

Time management

Multitasking

Tools

MS Office

Job description

DTLR, Inc. in Chicago Heights is seeking an Assistant Store Manager to support the Store Manager in daily retail operations, drive sales, manage expenses and inventory, and lead a team focused on customer service.

You'll recruit, train, and evaluate staff, develop merchandising plans, and ensure compliance with company policies. This full-time position offers a 40-hour work week with a flexible schedule, including weekends and holidays.