Retail Store Ops Leader — Flexible Schedule

R555US DTLR, Inc.; Lithonia (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

DTLR, Inc. in Lithonia, GA is seeking an Assistant Store Manager to support the Store Manager in daily store operations, drive sales and profitability, and lead a team through merchandising, training, and customer service excellence.

This role requires at least 1 year of retail management, strong English communication, and the ability to manage budgets, expenses, and inventory while delivering outstanding service; occasional travel between stores is required.

Qualifications

• Requires a minimum of one (1) year in retail management.
• Experience in coaching and developing store staff is expected.
• Strong knowledge of customer service standards and store operations.

Responsibilities

• Oversee quality and performance of the store staff.
• Ensure compliance with company policies and procedures.
• Lead training and development of store personnel and assess performance.
• Assist in recruitment, selection and onboarding of staff.
• Support annual performance evaluations for all employees.
• Help manage expenses, inventory, and shrink to meet budget.
• Monitor loss prevention and maintain operating standards.
• Provide exceptional customer service and drive sales through merchandising.

Skills

Retail management

Staff development

Budgeting

Customer service

Communication

Leadership

Problem solving

Job description

DTLR, Inc. in Lithonia, GA is seeking an Assistant Store Manager to support the Store Manager in daily store operations, drive sales and profitability, and lead a team through merchandising, training, and customer service excellence.

This role requires at least 1 year of retail management, strong English communication, and the ability to manage budgets, expenses, and inventory while delivering outstanding service; occasional travel between stores is required.