Retail Store Ops Leader - Assistant Manager

Hibbett, Inc.; Covington (GA); On-site; USD 16,000 - 23,000; Full time

Job summary

Hibbett, Inc. in Covington, GA is seeking an Assistant Manager to support store operations and customer service excellence. This role assists the Store Manager in selling, restocking, merchandising, ordering, and scheduling, and may act as Store Manager in their absence.

The position requires 1–3 years in retail with strong interpersonal and communication skills, plus the ability to work in a fast-paced environment and lead a small team.

Qualifications

• Experience in retail, preferably footwear/apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to manage a team and achieve goals.
• Self-starter with initiative to handle important tasks.
• Strong attention to detail with multi-tasking.

Responsibilities

• Assist Store Manager in controlling assets and store operations.
• Consult with Store Manager to set action plans for selling, restocking, merchandising, ordering, scheduling.
• Take full store responsibility in the Store Manager's absence.
• Assist in recruiting, training, and evaluating staff.
• Provide guidance to employees and customers across departments.
• Monitor inventory, sales, and expenses to ensure profitability.
• Direct staff to meet department responsibilities and standards.
• Communicate inventory movement and customer trends to management.
• Ensure high-quality customer service throughout the store.
• Perform general administrative duties and learn Store Manager duties.
• Promote and sell services and merchandise offered by Hibbett I City Gear.

Skills

Retail experience

Customer service

Interpersonal skills

Communication skills

Fast-paced environment

Team leadership

Initiative

Attention to detail

Job description

Hibbett, Inc. in Covington, GA is seeking an Assistant Manager to support store operations and customer service excellence. This role assists the Store Manager in selling, restocking, merchandising, ordering, and scheduling, and may act as Store Manager in their absence.

The position requires 1–3 years in retail with strong interpersonal and communication skills, plus the ability to work in a fast-paced environment and lead a small team.