Assistant Store Manager - Fast-Paced Retail Leadership

R301US Hibbett Retail, Inc.; Covington (GA); On-site; USD 25,000 - 34,000; Full time

Job summary

Hibbett Retail, Inc. in Covington, GA is seeking an Assistant Manager to support the Store Manager in daily operations, merchandising, and customer service excellence. The role requires knowledge of each product area and a commitment to policies and standards.

The position involves supervising staff in the Store Manager's absence, assisting with scheduling, and driving profitability through effective store management and customer engagement.

Qualifications

• Retail experience in footwear and apparel preferred.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and meet goals/profits.
• Self-starter with initiative to take on tasks without being asked.
• Strong attention to detail with multi-tasking ability.
• Team-player focused on outstanding customer service and selling merchandise.

Responsibilities

• Assist Store Manager in controlling store assets.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering and scheduling.
• Assume store responsibilities in Store Manager's absence.
• Assist in personnel recruiting, training and evaluation.
• Provide knowledge and guidance to employees and customers in all departments.
• Monitor inventory, sales statistics and expenses to ensure profitability.
• Direct staff to meet departmental responsibilities and standards.
• Keep Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained.
• Provide extraordinary customer service per policy manuals during peak periods.
• Promote and sell services and merchandise offered by Hibbett I City Gear.
• Uphold all company policies and procedures.
• Protect assets and financial information by maintaining internal controls.

Skills

Retail experience (footwear/apparel)

Customer service experience

Interpersonal communication

Fast-paced environment

Team leadership

Self-starter / initiative

Attention to detail

Selling merchandise

Job description

Hibbett Retail, Inc. in Covington, GA is seeking an Assistant Manager to support the Store Manager in daily operations, merchandising, and customer service excellence. The role requires knowledge of each product area and a commitment to policies and standards.

The position involves supervising staff in the Store Manager's absence, assisting with scheduling, and driving profitability through effective store management and customer engagement.