Retail Store Ops Lead - Assistant Manager

The Salvation Army; Kannapolis (NC); On-site; USD 22,000 - 31,000; Full time

Job summary

The Salvation Army in Kannapolis, NC is seeking a store role with full-time hours. You will supervise staff, handle cash securely, keep merchandise displays tidy, and assist customers with questions and pricing while upholding store policies.

As needed, you will step in for the Store Manager and handle day-to-day operational duties, ensuring smooth service and compliance with procedures in a busy retail environment.

Qualifications

• High school diploma or GED preferred; retail experience helpful.

Responsibilities

• Assist in supervising store employees and participate in day-to-day operations of the store and warehouse ensuring compliance with policies and procedures.
• Ensure accountability and security of cashier funds.
• Maintain neatness and attractiveness of store merchandise and keep displays well-stocked.
• Assist customers in locating items and prices and explain store policy.
• Assist employees in resolving routine problems and performing special assignments.
• Take on Store Manager responsibilities when needed.

Skills

Customer service

Cash handling

Store operations

Team supervision

Education

High School diploma or GED

Job description

The Salvation Army in Kannapolis, NC is seeking a store role with full-time hours. You will supervise staff, handle cash securely, keep merchandise displays tidy, and assist customers with questions and pricing while upholding store policies.

As needed, you will step in for the Store Manager and handle day-to-day operational duties, ensuring smooth service and compliance with procedures in a busy retail environment.