Retail Store & Operations Leader

Exclusive Wireless, Inc.; Tecumseh Township (MI); On-site; USD 38,000 - 70,000; Full time

Job summary

Exclusive Wireless, Inc. is seeking a Retail Store and Operations Manager to lead a sales team and deliver exceptional customer service at a busy location in Michigan. You will coach and train staff, conduct one-on-one coaching, and motivate the team to meet business goals and store performance targets.

You will be responsible for driving sales, managing store operations, and coordinating marketing activities. Evening, weekend, and holiday availability is required to succeed in this role.

Qualifications

• 2 years proven retail sales management experience (interactive sales process, commissioned sales)
• 2 years of recruiting, hiring, and developing successful store sales teams
• Ability to stand for long periods of time
• Achieve sales, profit goals and proactively analyze business needs, identify opportunities, and create/execute improvement plans.
• Market and advertise activities
• Able to communicate with and take instructions from leadership staff
• Must be available to work evenings, weekends and holidays
• Must be able to lift and/or move up to 20 lbs
• Must be able to stand for long periods

Responsibilities

• Coach, lead and train the sales team to deliver the best customer service experience.
• Hold one-on-one coaching sessions and motivate staff to achieve business and individual goals.
• Drive achievement of sales and profit targets through proactive store management.
• Develop and execute improvement plans based on business needs and opportunities.

Skills

Retail sales management

Recruiting & development

Team motivation

Communication with leadership

Evening/weekend/holiday availability

Physical endurance

Sales analysis & optimization

Job description

Exclusive Wireless, Inc. is seeking a Retail Store and Operations Manager to lead a sales team and deliver exceptional customer service at a busy location in Michigan. You will coach and train staff, conduct one-on-one coaching, and motivate the team to meet business goals and store performance targets.

You will be responsible for driving sales, managing store operations, and coordinating marketing activities. Evening, weekend, and holiday availability is required to succeed in this role.