Retail Store Operations Lead & Customer Experience

Hibbett; Pasadena (TX); On-site; USD 17,218 - 24,523; Full time

Job summary

Hibbett in Pasadena, Texas is seeking an Assistant Manager to support the Store Manager with operational duties. The role involves supervising staff, providing exceptional customer service, and assuming store responsibilities in the manager's absence.

The ideal candidate should have experience in retail, particularly in footwear and athletic apparel, with excellent interpersonal skills and a passion for customer service.

Qualifications

• Experience in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Strong attention to detail with multitasking ability.

Responsibilities

• Assist the Store Manager in overall operations and administrative duties.
• Supervise employees in the absence of the Store Manager.
• Provide knowledge and guidance to employees and customers.

Skills

Interpersonal and communication skills

Ability to work in a fast-paced environment

Customer service experience

Attention to detail

Team player

Job description

Hibbett in Pasadena, Texas is seeking an Assistant Manager to support the Store Manager with operational duties. The role involves supervising staff, providing exceptional customer service, and assuming store responsibilities in the manager's absence.

The ideal candidate should have experience in retail, particularly in footwear and athletic apparel, with excellent interpersonal skills and a passion for customer service.