Retail Store Operations Lead — Customer Experience

all team members, along with DailyPay options. Growth and; Odessa (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

OXXO USA is seeking a dependable and energetic Assistant Store Manager to join our team at one of our retail locations. The role oversees daily operations, ensures the store is well-stocked and clean, and delivers excellent customer service while managing financial transactions.

The candidate will lead Sales Associates, handle cash, and maintain store standards. One year of retail experience and a valid driver's license are preferred. Flexibility to work peak hours is required.

Qualifications

• 1+ year of experience in retail (preferred).
• Valid driver's license and reliable transportation.
• Good communication and interpersonal skills.
• Ability to lead sales associates and manage shifts.
• Comfort with cash handling and basic POS systems.

Responsibilities

• Oversee daily store activities to ensure smooth operations.
• Maintain inventory by stocking shelves and monitoring supply.
• Keep the store clean and organized.
• Provide outstanding customer service and resolve issues promptly.
• Handle financial transactions accurately and efficiently.
• Develop, lead and support Sales Associates.

Skills

Active Listening

Leadership & Training

Customer Service

Retail Operations

Inventory Management

Cash Handling

Team Coordination

Job description

OXXO USA is seeking a dependable and energetic Assistant Store Manager to join our team at one of our retail locations. The role oversees daily operations, ensures the store is well-stocked and clean, and delivers excellent customer service while managing financial transactions.

The candidate will lead Sales Associates, handle cash, and maintain store standards. One year of retail experience and a valid driver's license are preferred. Flexibility to work peak hours is required.