Retail Store Manager - Tempe

The Salvation Army USA Western Territory; Peoria (AZ, IL); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dedicated Retail Team at a forward-thinking organization, where you can make a tangible impact in the local community. As a Store Manager, you will lead daily operations, foster a positive environment for customers and donors, and develop strategies to enhance service and profitability. This role offers the chance to grow your career while supporting a meaningful cause, ensuring a rewarding experience for both staff and patrons. If you're passionate about retail management and community service, this opportunity is perfect for you!

Benefits

Opportunity for career growth

Paid time off

Employee Discounts

Employee Referral Bonuses

Monthly management incentive bonus

Medical, Dental, and Vision

Retirement Plan

AFLAC

Employee Assistance Program (EAP)

Qualifications

• Minimum of 2 years retail management or supervisory experience.
• Ability to communicate effectively with management, staff, customers, and donors.

Responsibilities

• Planning and directing daily operations of the store.
• Developing strategies to improve customer service and increase sales.
• Supervising employee performance and conducting interviews.

Skills

Customer Service

Retail Management

Problem-Solving

Teamwork

Cash Handling

Education

High School diploma/GED

Tools

POS Systems

Job description

ABOUT THE ARC

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We appreciate the contributions of our valued employees who help maintain and enhance the effectiveness of our programs. The organization relies on the dedication and diligence of its employees.

ABOUT OUR RETAIL TEAM

Join the dedicated Retail Team at The Salvation Army! Together, we serve and impact our local community by embodying "Do The Most Good" at our Tempe Thrift Store, which supports the Adult Rehabilitation Program. This role offers an opportunity to foster a positive shopping and donor experience, improve customer service, develop problem-solving and teamwork skills, and contribute to our Program’s success and its participants.

EMPLOYEE BENEFITS OFFERED

• Opportunity for career growth
• Paid time off
• Employee Discounts
• Employee Referral Bonuses
• Monthly management incentive bonus
• Medical, Dental, and Vision
• Retirement Plan
• AFLAC
• Employee Assistance Program (EAP)

STORE MANAGER RESPONSIBILITIES

As our enthusiastic and hardworking Store Manager, you will be responsible for:

1. Planning and directing the daily operations of the store.
2. Developing strategies to improve customer service, increase sales, and meet profitability goals.
3. Maintaining good relations with customers, donors, and the community; resolving complaints efficiently.
4. Scheduling staff to ensure proper coverage and conducting team meetings.
5. Supervising employee performance, conducting interviews, and onboarding new staff.
6. Providing training on store policies and procedures.
7. Managing store maintenance, inventory, and processing goals.
8. Handling cash, banking, and ensuring compliance with policies.
9. Attending and leading store and district meetings to communicate policies and updates.
10. Implementing safety and loss prevention measures.
11. Performing other duties as assigned by management.

QUALIFICATIONS

• High School diploma/GED or equivalent.
• Minimum of 2 years retail management or supervisory experience.
• Proficiency with POS and cash handling.
• Valid driver’s license and proof of insurance.
• Ability to communicate effectively with management, staff, customers, and donors.

PHYSICAL DEMANDS

• Ability to sit, stand, walk, bend, squat, climb, kneel, and twist.
• Ability to grasp, push, and pull objects, and move items up to 50 lbs.
• Ability to perform repetitive motions and work with or without reasonable accommodations.

SCHEDULE

Our stores operate 7 days a week. Work schedules are flexible and determined by management. Full-time staff may work evenings, weekends, and holidays to ensure adequate coverage.

The Salvation Army complies with all COVID-19 safety measures, including vaccination requirements when mandated, and considers exemptions for religious or medical reasons.