Retail Store Manager Sioux Falls

Buff City Soap Franchise; Sioux Falls (SD); On-site; USD 35,000 - 65,000; Full time

Job summary

An established industry player is seeking a Store Manager to lead a team in delivering exceptional client experiences. This role involves coaching employees, managing store operations, and ensuring adherence to company values. The ideal candidate will thrive in a fast-paced environment, demonstrating strong leadership and organizational skills. With a focus on client satisfaction and team development, you'll play a key role in maintaining the store's success and promoting a culture of excellence. Join a dynamic team that values innovation and quality, and take the next step in your career with this exciting opportunity.

Benefits

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Qualifications

• Management and/or sales experience is required.
• Basic computer skills are necessary for daily operations.

Responsibilities

• Develop and coach employees to enhance client experiences.
• Manage stock and ensure outstanding store conditions.
• Drive company metrics and maintain a positive team culture.

Skills

Client service techniques

Problem solving

Leadership skills

Team building

Organizational skills

Education

College education preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Benefits:

1. 401(k)
2. 401(k) matching
3. Bonus based on performance
4. Competitive salary
5. Dental insurance
6. Employee discounts
7. Flexible schedule
8. Health insurance
9. Opportunity for advancement
10. Paid time off
11. Training & development
12. Vision insurance
13. Wellness resources

Position: Store Manager

Buff City Soap is on a mission to create handmade products that are free of harsh ingredients and full of nourishing plant-based goodies to make your skin happy. Buff City Soap Products are fresh, made in each soap makery daily with ingredients you can pronounce. We are currently accepting applications for a Store Manager who contributes to Buff City Soap’s success by leading a team to create and maintain the Buff City Experience for our clients.

Responsibilities:

1. Developing and coaching employees to provide amazing client experiences.
2. Following up swiftly on client concerns and issues.
3. Consistently sets a positive example and demonstrates a calm demeanor during periods of high volume.
4. Displays a client comes first attitude by holding team members accountable for quality client service.
5. Drives company metrics by developing action plans and motivating the makery team.
6. Manages with integrity and honesty and promotes the culture, values, and mission of Buff City Soap.
7. Plans, identifies, communicates, and delegates responsibilities to ensure smooth operations.
8. Manages and tracks stock of raw materials, finished products, and supplies.
9. Maintains outstanding store conditions and visual merchandising compliance.
10. Responsible for the production, cleanliness, maintenance, sanitation, and organization of the makery.
11. Manages staffing levels to ensure employee development and operational requirements.
12. Ensures adherence to applicable wage and hour laws.
13. Uses operational tools to plan for and achieve excellence in the makery.
14. Utilizes financial reports to identify and address trends in performance.
15. Conducts performance assessments and sets challenging goals to improve sales performance.
16. Manages ongoing sales.

The Store Manager is required to work a 5-day workweek of 40 hours per week (minimum) with varying mid and/or closing shifts based on business trends and staffing needs. Reliable transportation to the bank as needed is required.

Experience:

1. College education preferred, but not required.
2. Management and/or Sales experience required.
3. Basic Computer skills (ability to use Word, Excel, and Outlook).
4. Ability to manage effectively in a fast-paced environment.
5. Strong knowledge of client service techniques and operational practices.
6. Strong problem solving and organizational skills.
7. Strong leadership skills with the ability to coach and mentor.
8. Team building skills.
9. Ability to prioritize and delegate.

Physical Requirements:

1. Ability to stand and walk for long periods of time.
2. Must not be sensitive to various scents and fragrances.
3. Dexterity of hands and fingers.
4. Ability to lift or assist in lifting items and heavy boxes up to 50lbs.
5. Ability to perform cleaning functions including dusting, sweeping, mopping, scrubbing, etc.