Retail Store Manager - Ross Park Mall

Steel City; Pittsburgh (Allegheny County); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Signing bonus

Monthly clothing allowance

Team discount

Job summary

Steel City Brand in Pittsburgh, PA, is seeking a Retail Store Manager for our Ross Park Mall location. This hands-on leadership role focuses on accountability, team stability, and delivering consistent results.

You will own store performance, guide hiring, coach associates, and ensure brand standards and visual merchandising. Open availability for Mon-Fri daytime hours is preferred to support store operations.

Qualifications

• 2–5+ years of retail leadership experience, preferably in apparel.
• Proven track record of improving store performance.
• Strong hiring history and team-building abilities.
• Highly organized, KPI-driven with results focus.
• Confident communicator who leads with clarity and accountability.

Responsibilities

• Own sales performance for the specific store.
• Set and manage monthly and quarterly sales targets.
• Monitor KPIs such as conversion, AOV and growth.
• Lead weekly huddles and coach store associates.
• Maintain visual merchandising and brand standards.
• Address performance issues promptly and foster accountability.
• Communicate product arrivals and selling points to the team.

Skills

Retail leadership

Store performance

Hiring

Organization & KPIs

Communication

Job description

Description

Steel City Brand is a premium apparel brand rooted in craftsmanship and industrial heritage. We are seeking a Retail Store Manager to oversee store performance, hiring, retention, and execution at our Ross Park Mall store in Pittsburgh, PA. This is a hands‑on leadership role focused on accountability, team stability, and consistent results.

Performance:

• Own sales performance for that specific store
• Set and manage monthly and quarterly sales targets
• Monitor KPIs including conversion, AOV and growth
• Implement weekly huddles with store associates

Operations:

• Maintain high standards for visual merchandising and store presentation
• Ensure consistent execution of brand standards
• Clearly communicate with team when new product is arriving and related selling points

Leadership:

• Coach and develop store associates
• Address performance issues directly and promptly
• Foster a culture of accountability and ownership
• Maintain strong communication

Requirements

What We're Looking For:

• 2–5+ years retail leadership experience, preferably in apparel
• Demonstrated experience improving store performance
• Strong hiring track record
• Highly organized and KPI-driven
• Confident communicator who leads with clarity and accountability

Compensation:

• Competitive salary with health and 401(k) benefits available
• Sales incentives and signing bonus
• Monthly clothing allowance
• Team discount
• Open availability is required with priority being Mon-Fri daytime hours