RedLion Mobile Store Manager- Bronx - Bartow Ave

RedLion Mobility; New York (NY); On-site; USD 60,000 - 73,000; Full time

Benefits offered by this job

Competitive base salary + uncapped

Medical, Dental, and Vision Insurance

401(k)

Paid training and onboarding

Paid vacation, sick time, and personal

Internal promotions & advancement

Employee-exclusive growth & rewards

Job summary

RedLion Mobility in Bronx, NY is seeking a hands-on Retail Store Manager to lead daily store operations, coach a high-performing sales team, and deliver outstanding customer experiences in a fast-paced environment. You will drive sales, upsell wireless and broadband solutions, partner with marketing on local events, and mentor staff to meet performance metrics.

3–5 years retail management required; strong leadership, communication, and problem-solving skills essential.

Qualifications

• 3–5 years of retail management experience, preferably in wireless or consumer electronics.
• Proven success driving sales and leading high-performing teams.
• Strong leadership, communication, coaching, analytical, and problem-solving skills.

Responsibilities

• Oversee daily store operations, merchandising, inventory, product launches, financial oversight, cash handling, audits, and policy compliance.
• Recruit, hire, train, and develop a high-performing sales team; partner with marketing on events and campaigns.
• Maintain high customer satisfaction and resolve escalated customer concerns quickly and professionally.

Skills

Retail management

Sales leadership

Analytical skills

Coaching

Communication

Problem solving

Education

High school diploma

Associate degree preferred

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Retail Store Manager

Job Type: Full-time

Work Location: Bartow Ave - Bronx, NY (In-person)

Overview

Join one of the fastest-growing telecommunications companies in the country. We're hiring experienced Retail Store Managers who are hands-on, strategic leaders with a passion for driving sales, developing strong teams, and delivering excellent customer experiences.

This role is ideal for retail leaders with wireless, broadband, or consumer electronics experience who thrive in fast-paced, high-volume environments. You'll lead store performance, coach your team, and help customers find the best connectivity solutions for their needs.

We offer competitive base pay, commission potential, and clear career growth through leadership training and development programs.

Who We Are

We are a rapidly expanding branded partner for Optimum Communications - a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services.

Key Responsibilities

Sales & Product Knowledge

• Must be able to oversee daily store operations, including merchandising, inventory, product launches, financial oversight, cash handling, audits, and policy compliance
• Must be able to upsell and cross-sell products to maximize sales opportunities
• Must be able to analyze performance data, identify trends and gaps, and act on growth opportunities

Team & Organizational Success

• Must be able to partner with marketing on local events, promotions, and seasonal campaigns
• Must be able to recruit, hire, train, and develop a high-performing sales team
• Must be able to build a collaborative, accountable, performance-driven culture focused on recognition and results

Customer Experience

• Must be able to maintain high customer satisfaction and NPS standards while resolving escalated customer concerns quickly and professionally
• Must be able to keep the team current on products, promotions, technology updates, and company expectations
• Must be able to ensure the team stays up to date on current products, promotions, and technology updates

Requirements

• Must have 3-5 years of retail management experience, preferably in wireless, broadband, or consumer electronics
• Must have proven success driving sales, leading high-performing teams, and using performance metrics
• Must have strong leadership, communication, coaching, analytical, and problem-solving skills
• Must be proficient in Microsoft Office; telecom/wireless industry knowledge preferred
• Must have a high school diploma or GED; Associate or Bachelor's degree preferred
• Must have flexible availability, including evenings, weekends, and holidays
• Must have reliable transportation and willingness to travel within a 35-mile radius
• Preferred: Bilingual in Spanish

Benefits

Perks & Benefits

• Competitive base salary + uncapped commission potential
• Medical, Dental, and Vision Insurance; 401(k)
• Paid training and onboarding
• Paid vacation, sick time, and personal days
• Internal promotions & advancement opportunities
• Employee-exclusive growth & rewards programs, including:
  • Milestone Program - Recognition and rewards at every stage of your leadership journey
  • Winners Circle - Annual all-expenses-paid trip for top performers

Expected Hours

Approximately 40 hours per week

Pay

$66,300 per year