Retail Store Manager (Non Driving Role) - Relocation Available

Charter Communications; Mount Pleasant (MI); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Retail Store Manager to lead a dynamic team in a fast-paced retail environment. This role offers the opportunity to inspire and develop sales representatives while ensuring exceptional customer service. You'll play a key role in driving store success and fostering a collaborative culture. With a focus on personal and professional growth, this position promises a rewarding career path in a supportive environment. Join a company that values its employees and invests in their development, providing competitive pay and comprehensive benefits to enhance your well-being.

Benefits

Competitive Pay

Commissions and Incentives

Career Advancement Opportunities

Comprehensive Benefits Package

Qualifications

• 3-5 years of sales and customer service experience in retail.
• Intermediate knowledge of software programs including Excel and Word.

Responsibilities

• Inspire and develop a high-performing sales team.
• Build positive customer relationships and exceed operational metrics.

Skills

Sales Experience

Customer Service

Coaching

Communication

Technical Proficiency

Education

Bachelor's Degree or equivalent work experience

Tools

Excel

Word

PowerPoint

Job description

Are you ready to empower a team to exceed goals, showing a keen interest in their development and professional growth? If so, then a Retail Store Manager position at Spectrum may be right for you.

Our Retail Sales team powers more than 700 store locations that serve our communities and customers. We support them by offering state-of-the-art solutions including Spectrum Internet, Mobile, TV, and Voice.

As a Retail Store Manager, you can expect to inspire your team, sharing your subject-matter expertise while cultivating creativity within an incentive-based work environment. Your efforts will positively impact your community by expanding customer access to Spectrum's leading services.

WHAT OUR RETAIL STORE MANAGERS ENJOY MOST

• Collaborating with peers to build high-performing teams through best practice sharing.
• Coaching and developing sales reps to reach their personal and professional goals.
• Ensuring store success by building positive customer relationships while utilizing probing techniques to overcome obstacles.
• Communicating with customers in a retail setting, delivering a positive company image while exceeding operational metrics.

You will be supported by experienced territory management, a performance-driven culture, training, and career development opportunities. This team is collaborative and inclusive, actively building each other up and celebrating each other's successes.

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

• Experience: 3-5 years of sales and customer service experience, preferably inside a retail store environment, with a high level of comfort with personal technology.
• Technical skills: Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.
• Abilities: Lift up to 35 lbs. and stand for prolonged periods.
• Schedule: Willingness to travel and support store hours as needed.

Preferred Qualifications

• Education: Bachelor's Degree or equivalent work experience.
• Management experience: 1+ years in a supervisory role.
• Telecommunications/wireless experience: 1-3 years preferred.

SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth: Opportunities for career advancement as the industry evolves.
• Competitive Pay: Reap rewards through commissions, base salary, and incentives.
• Supportive Teams: Join a community that fosters networking and success.
• Total Rewards: Comprehensive benefits supporting your well-being and growth.

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SRL402 2025-53721 2025

Here, employees build careers with a comprehensive pay and benefits package that rewards contributions, supports well-being, and adds value at every life stage.

A qualified applicant's criminal history, if any, will be considered in accordance with applicable laws.

Get to Know Us

Charter Communications, known in the U.S. as Spectrum, includes brands like Spectrum Internet, TV, Mobile, Voice, Spectrum Networks, Spectrum Business, and Spectrum Reach. Join our community of 95,000 employees serving over 31 million customers across 41 states. Watch this video to learn more.

Who You Are Matters Here

We are committed to reflecting our communities in our workforce and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn more about our inclusive culture.