Retail Store Manager: Lead Teams, Grow Sales & Service

Citi Trends; Lancaster (SC); Vor Ort; USD 42.000 - 65.000; Vollzeit

Benefits dieser Stelle

Health and dental insurance

Paid vacation

401(k) plan

Paid training

Career growth opportunities

Zusammenfassung

Citi Trends in Lancaster, SC is seeking a Store Manager to lead daily store performance, people leadership, and operational execution. You will drive sales, manage payroll and inventory, and coach a high-performing team to deliver exceptional customer experiences.

The ideal candidate has 3–5 years of store management experience, strong communication skills, and the ability to work nights and weekends. This full-time role offers a competitive pay scale and benefits, with opportunities for

Qualifikationen

• High school diploma or equivalent.
• 3–5 years of experience as a Store Manager or equivalent retail leadership role.
• 5–7 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.

Aufgaben

• Lead daily store operations to ensure sales goals, profit objectives, and customer experience standards are consistently achieved.
• Monitor sales performance and take action to drive results and address opportunities.
• Maintain financial controls, including payroll management, shrink control, and operating expenses.
• Ensure proper inventory controls, inventory transactions, and compliance with shrink prevention standards.
• Uphold all Citi Trends operational policies, procedures, and standards.
• Recruit, interview, hire, onboard, coach, and, when necessary, counsel or terminate associates in accordance with company policies and legal guidelines.
• Direct and supervise associates engaged in sales, inventory, cash handling, and customer service.
• Build and maintain appropriate staffing levels to support store operations and performance.
• Provide ongoing coaching, feedback, and performance management to develop store associates.
• Ensure customers consistently receive excellent service in a safe, organized, and welcoming environment.
• Reinforce adherence to company policies, procedures, and loss prevention standards.
• Ensure consistent execution of merchandising, operational, and visual standards.
• Address customer concerns professionally and promptly.
• Perform additional duties and responsibilities as assigned to support store operations and business needs.

Kenntnisse

Store leadership

People development

Sales management

Operations management

Inventory control

Customer service

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Citi Trends in Lancaster, SC is seeking a Store Manager to lead daily store performance, people leadership, and operational execution. You will drive sales, manage payroll and inventory, and coach a high-performing team to deliver exceptional customer experiences.

The ideal candidate has 3–5 years of store management experience, strong communication skills, and the ability to work nights and weekends. This full-time role offers a competitive pay scale and benefits, with opportunities for