Retail Store Manager: Lead Operations & Customer Experience

Ravineusa; Altoona (PA); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Ravineusa is seeking a energetic Retail Store Manager to lead our in-person Altoona store, oversee daily operations, drive sales, manage inventory, and ensure exceptional customer service.

You will supervise staff, coordinate merchandising, handle POS transactions, and develop operational plans to maintain efficiency and store standards. This role requires strong communication and organizational skills.

Qualifications

• 3+ years of retail management experience.
• Experience in retail sales management, inventory control, and merchandising.
• Excellent communication skills with customers and team members.
• Proficient with POS systems and handling cash accurately.

Responsibilities

• Oversee daily store operations, including sales, customer service, inventory control, and cash handling.
• Manage inventory through purchasing, stock replenishment, merchandising, and stock control.
• Use POS systems for transactions and reporting; ensure accuracy in cashiering and cash handling processes.
• Develop and execute operational plans for store maintenance to optimize efficiency.
• Coordinate with staff across departments and maintain organization and cleanliness.

Skills

Retail management

Inventory management

Customer service

Cash handling

POS proficiency

Merchandising

Staff coordination

Strong communication

Job description

We are seeking an energetic and dedicated Retail Store Manager to lead our dynamic retail team and drive store success. In this pivotal role, you will oversee daily operations, ensure exceptional customer service, efficiently take specialized customer orders, and help maintain optimal inventory levels. This position offers an exciting opportunity for a motivated professional to make a significant impact within an already thriving retail organization.

Responsibilities

• Oversee daily store operations, ensuring smooth functioning of sales, customer service, inventory control, and cash handling procedures.
• Manage inventory levels through effective purchasing, stock replenishment, merchandising, and stock control strategies.
• Utilize POS (Point of Sale) systems for transactions and sales reporting; ensure accuracy in cashiering and cash handling processes.
• Develop and execute operational plans for store maintenance to optimize efficiency.
• Apply strong managerial communication skills to coordinate with staff across departments effectively.
• Maintain organizational skills to keep the store clean, organized, and compliant.

Qualifications

• Proven management experience within the retail industry.
• Demonstrated experience in retail sales management, inventory management, merchandising, and operational oversight.
• Excellent communication skills.
• Proficiency with POS systems and basic math for financial transactions.
• Knowledge of retail industry best practices including pricing strategies, sales techniques, stock control, and customer service excellence.
• Ability to handle cash accurately and perform cashiering duties confidently; experience with cash handling protocols is essential.
• Strong organizational skills with the ability to manage time effectively across multiple responsibilities such as training & development and operational management.

Join us as a Retail Store Manager where your experience fuels success! If you thrive on teamwork, excel at managing operations seamlessly, and are passionate about delivering outstanding retail experiences—this is the role for you!

Expected hours: 25.0 – 40.0 per week

Experience:

• Retail management: 3 years (Required)

Ability to Commute:

• Altoona, PA 16602 (Required)

Work Location: In person