Retail Store Manager | Lead High-Impact Sales & Team

BluFox Mobile; Waldorf (MD); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary plus bonuses

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Paid Training and Leadership Dev

Paid Vacation, Sick Time, and Personal

Career Advancement and Promotions

Modern Retail Environment

ESOP available at select locations

Annual Blufox Winners Circle Trip to _

Job summary

Blufox Mobile is seeking a Retail Store Manager to lead a high-performing team across our store. You will coach sales staff, drive revenue, manage store operations, and deliver exceptional customer experiences in a fast-paced telecom environment.

Ideal candidates will have prior leadership roles in wireless or retail, strong communication skills, and the ability to work flexible hours, including evenings and weekends. Bilingual English/Spanish is a plus.

Qualifications

• Previous experience as Retail Store Manager, Sales Manager or Wireless Store Manager.
• Strong leadership, coaching, and employee development skills.
• Proven ability to drive sales growth and achieve performance goals.
• Excellent communication and relationship-building abilities.
• Strong analytical and problem-solving skills.
• Ability to work flexible schedules, including evenings, weekends, and holidays.
• Ability to stand for long periods.
• Lift up to 25lbs.

Responsibilities

• Retail Leadership & Team Management: Lead, coach, and develop a high-performing retail sales team; Recruit, interview, onboard, and train new employees; Foster a positive, customer-focused, and sales-driven culture; Conduct performance reviews, coaching sessions, and development planning.
• Sales & Business Growth: Drive store revenue and exceed sales goals; Monitor KPIs including sales performance, customer satisfaction, and productivity; Identify opportunities to increase customer acquisition and retention; Implement sales strategies that support company growth objectives.
• Customer Experience: Deliver exceptional customer service and create a best-in-class customer experience; Resolve customer concerns quickly and professionally; Build strong relationships with customers and the local community; Ensure team members maintain expert knowledge of Comcast Xfinity products and services.
• Operations & Store Performance: Manage daily store operations, scheduling, and staffing; Maintain inventory accuracy and merchandising standards; Ensure compliance with company policies and operational procedures; Analyze sales reports and business metrics to improve performance.

Skills

Leadership

Team Coaching

Sales Growth

Customer Service

Communication

Bilingual (English/Spanish)

Job description

Blufox Mobile is seeking a Retail Store Manager to lead a high-performing team across our store. You will coach sales staff, drive revenue, manage store operations, and deliver exceptional customer experiences in a fast-paced telecom environment.

Ideal candidates will have prior leadership roles in wireless or retail, strong communication skills, and the ability to work flexible hours, including evenings and weekends. Bilingual English/Spanish is a plus.