Bilingual Retail Store Manager: Growth & Leadership

BluFox Mobile; Pittsburgh (Allegheny County); Presencial; USD 55 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive base salary

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Paid Training and Leadership Dev

Paid Vacation, Sick Time, and Personal

Career Advancement

ESOP at select locations

Annual Blufox Winners Circle Trip

Resumo da oferta

Blufox Mobile is seeking a Retail Store Manager in the United States to lead a high-performing team and drive sales across a busy retail location. This role emphasizes coaching, customer service, and operational excellence within a fast-paced telecommunications retail environment.

The ideal candidate is bilingual (English/Spanish) with proven leadership skills, the ability to manage schedules, mentor staff, and achieve sales targets while delivering an outstanding customer experience.

Qualificações

• Fluent in both English and Spanish.
• Previous experience as Retail Store Manager, Sales Manager, Wireless Retail Manager, Telecommunications Manager, or Customer Service Manager.
• Strong leadership, coaching, and employee development skills.
• Proven ability to drive sales growth and achieve performance goals.
• Excellent communication and relationship-building abilities.
• Strong analytical and problem-solving skills.
• Ability to work flexible schedules, including evenings, weekends, and holidays.
• Ability to stand for long periods of time.
• Ability to lift up to 25lbs.

Responsabilidades

• Retail Leadership & Team Management: Lead, coach, and develop a high-performing retail sales team; Recruit, interview, onboard, and train new employees; Foster a positive, customer-focused, and sales-driven culture; Conduct performance reviews, coaching sessions, and development planning.
• Sales & Business Growth: Drive store revenue and exceed sales goals; Monitor KPIs including sales performance, customer satisfaction, and productivity; Identify opportunities to increase customer acquisition and retention; Implement sales strategies that support company growth objectives.
• Customer Experience: Deliver exceptional customer service and create a best-in-class customer experience; Resolve customer concerns quickly and professionally; Build strong relationships with customers and the local community; Ensure team members maintain expert knowledge of Comcast Xfinity products and services.
• Operations & Store Performance: Manage daily store operations, scheduling, and staffing; Maintain inventory accuracy and merchandising standards; Ensure compliance with company policies and operational procedures; Analyze sales reports and business metrics to improve performance.

Conhecimentos

Bilingual English/Spanish

Leadership

Coaching

Sales growth

Customer service

Descrição da oferta de emprego

Blufox Mobile is seeking a Retail Store Manager in the United States to lead a high-performing team and drive sales across a busy retail location. This role emphasizes coaching, customer service, and operational excellence within a fast-paced telecommunications retail environment.

The ideal candidate is bilingual (English/Spanish) with proven leadership skills, the ability to manage schedules, mentor staff, and achieve sales targets while delivering an outstanding customer experience.