RETAIL STORE MANAGER I -

The State of New Hampshire

Claremont (NH)

On-site

USD 25,000 - 32,000

Full time

3 days ago

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Benefits offered by this job

Health benefits

Dental plan

Flexible spending healthcare

Retirement plan

Life insurance

Wellness program

Job summary

The State of New Hampshire seeks a Retail Store Manager I for the Claremont area to supervise daily operations, ensure excellent customer service, and drive store profitability while adhering to NH Liquor Commission policies.

The role requires leadership in a retail environment, ability to manage staff, merchandising, banking deposits, and inventory, with a schedule that includes day/evening/weekend hours.

Qualifications

Equivalent combination of 1 year of education and experience after high school.
Valid driver's license.
One year of experience in customer-facing retail or cash handling is preferred.

Responsibilities

Provides exceptional customer service and builds a loyal customer base.
Acts as store manager in a small retail setting and supervises staff.
Assists with opening/closing, merchandising, deposits, and inventory.
Provides routine training and guidance to store employees.
Maintains stock levels and anticipates sales needs.
Calculates sales transactions and makes bank deposits.
Interprets computer prints and advises the Store Manager.
Supervises staff and can cover higher-level store managers when needed.
Occasionally travels to other store locations.

Skills

Customer service

Leadership

Cash handling

Inventory control

Bank deposits

Retail operations

Communication

Education

High school diploma

1 year education/experience substitute

Job description

Retail Store Manager I

SOC 41, Band 3

Position #44878

$17.81/hour - $23.39/hour

*See total compensation information at the bottom of announcement.

Full-time vacancy.

Claremont, NH

Full-time Employment Type

Post Date: 10/14/2026

Close Date: 10/28/2026

Location: 367 WASHINGTON STREET,CLAREMONT MARKET PLACE,SULLIVAN,CLAREMONT,NH,03743,US

EOE

TDD Access: Relay NH1-800-735-2964

Hiring Contact: HR@LIQUOR.NH.GOV

Summary

To perform routine supervisory duties in assisting with the operation of a New Hampshire Retail Outlet Store, to ensure exceptional customer service satisfaction, maximize profits, and implement and follow all New Hampshire Liquor Commission rules and policies.

YOUR EXPERIENCE COUNTS

Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

MINIMUM QUALIFICATIONS

Education/Experience: Equivalent combination of 1 year of education and experience after completion of high school.
License/Certification: Valid driver's license

Other Requirements

Must be able to continuously lift material up to 25 pounds, with frequent lifting of cases of alcohol weighing up to 60 pounds.
Must be able to work a schedule that includes day, evening, and weekend hours.

Preferred Qualifications

One year of experience in a public contact, retail store, cash-handling position preferred.

After-Hire Requirements

None

Career Advancement Opportunities

In-Band Advancement Available: Yes No

Broad Group Level Advancement Available: Yes No

Disclaimers

The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title.

The work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.

Responsibilities

Provides exceptional customer service by building a loyal customer base. Strives for excellence when assisting customers in order to enhance customer relations as well as the NH Liquor Commissions and the State of New Hampshire’s reputation.
Acts as a store manager in a low volume retail environment and supervises store personnel up to the Retail Salesperson III level.
In a large volume store, works under the general supervision of a Retail Store Manager II and up, in assisting with managing daily store operations such as opening and closing the store, setting up merchandising displays and equipment, making deposits and taking inventory.
Provides routine training and guidance necessary to the operation of state liquor stores to all store employees.
Accounts for stock and maintains proper inventory levels including anticipating sale items as necessary.
Calculates sales transactions and prepares and makes bank deposits.
Reviews and interprets computer print outs and makes recommendations to the Store Manager.
Supervises and provides guidance to store personnel in the performance of their duties.
Serves in the capacity of a Retail Salesperson when not assisting the Store Manager.
Supervises all employees and has the ability to fill in for a higher-level Store Manager for short periods of time.
On occasion is assigned to work in other stores requiring travel to store locations.
In addition, applicants are subject to a criminal background check and reference check.

*TOTAL COMPENSATION INFORMATION

The State of NH total compensation package features an outstanding set of employee benefits, including:

HMO or POS Medical and Prescription Drug Benefits
The actual value of State-paid health benefits and the amount of employee health benefit contributions may vary depending on the type of plan selected and the bargaining unit with which a position is associated.
Value of State's share of Employee's Retirement: 12.87% of pay

Other Benefits: