Retail Store Manager - McDonough

Goodwill of North Georgia; McDonough (GA); On-site; USD 55,000 - 70,000; Full time

Job summary

Goodwill of North Georgia seeks a Store Manager in McDonough, GA to lead a dynamic retail operation and guide a team of 25–40 associates to strong sales and outstanding guest experiences. You will own store performance across team, financials, operations, and guest satisfaction.

You will hire, train, and develop staff, oversee SOPs and budgets, and act as the store's community face while building a positive, high‑engagement culture.

Qualifications

• 3+ years of experience supervising teams of 30+ employees.
• Experience budgeting and planning to exceed financial targets.
• Ability to develop and implement Standard Operating Procedures (SOPs).
• Demonstrated capacity to embrace change and make decisions.
• Experience hiring and developing staff.
• Proficiency with MS Office suite.

Responsibilities

• Lead store operations and manage a team of 25–40 associates.
• Drive sales results and guest experience.
• Hire, train, and develop hourly staff and oversee Assistant Store Managers and Shift Supervisors.
• Maintain store appearance and community presence.
• Lead monthly meetings and reporting with leadership.

Skills

Team leadership

Budget management

SOP development

Change management

Decision making

Hiring and staff development

Education

Associates or Bachelor’s degree in business

Tools

MS Office

Job description

250 Jonesboro Road
McDonough, GA 30253, USA

Description

What you’ll be doing:

As a Store Manager, you’ll lead a dynamic retail operation and inspire a team of 25–40 team members to deliver strong sales results and an excellent guest experience. You’ll own your store’s performance including team, financial, operations, and the overall guest experience. You’ll serve as the face of the store in the community while building a positive, high‑engagement culture. This role includes hiring, training, and developing hourly team members and leading a team of engaged Assistant Store Managers and Shift Supervisor to build a strong bench of talent. If you’re a hands‑on leader who enjoys developing people, delivering results, and making a visible impact, this role offers the opportunity to lead, grow, and make a difference every day.

You’ll also:

• Greet and assist donors/customers
• Monitor and maintain the store’s overall appearance
• Lead monthly meetings with store employees
• Attend monthly meetings with your Director and other store managers
• Maintain company records and reporting

What we’re looking for:

Requirements:

• 3+ years of experience supervising teams of 30 or more employees
• A strong familiarity with developing budgets and creating plans to exceed financial expectations
• A focus on maintaining and improving Standard Operating Procedures (SOP’s)
• Demonstrated capacity to embrace change. This cannot be overemphasized
• Demonstrated decision making abilities
• Experience with hiring and developing staff
• Proficiency with the MS Office suite

Preferences:

• An Associates or Bachelor’s degree in business or a related subject
• Prior military or related not-for-profit experience

Goodwill of North Georgia is an Equal Opportunity Employer. It is the policy of Goodwill to consider applicants based solely on qualifications and merit; without regard to race, color, religion, national origin, sex, age, sexual orientation, disability, or protected veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.