Retail Store Manager: Growth & Customer Experience

R551US The Finish Line, Inc.; El Paso (TX); Sur place; USD 40 000 - 56 000; Plein temps

Avantages offerts par ce poste

Health benefits

Retirement plans

Employee discounts

DEI initiatives

Résumé du poste

The Finish Line, Inc. in El Paso seeks an Assistant Store Manager to lead daily store operations, coach a high‑performing team, and deliver stellar customer experiences across every interaction.

You will drive sales, manage merchandising and store performance, collaborate with leadership, and uphold our standards for DEI, service excellence, and community engagement in a fast‑paced retail setting.

Qualifications

• Experience: Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team.
• Leadership Skills: Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
• Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Analytical Skills: Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
• Tech-Savvy: Proficiency in retail management software and basic computer applications.

Responsabilités

• Leadership & Team Management: Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Financial Management: Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
• Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
• Innovation & Problem-Solving: Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations.
• Additional duties and projects as required.

Connaissances

Retail leadership

Customer-centric

Analytical skills

Flexibility

Technology proficiency

Description du poste

The Finish Line, Inc. in El Paso seeks an Assistant Store Manager to lead daily store operations, coach a high‑performing team, and deliver stellar customer experiences across every interaction.

You will drive sales, manage merchandising and store performance, collaborate with leadership, and uphold our standards for DEI, service excellence, and community engagement in a fast‑paced retail setting.