Retail Store Manager: Elevate Sales & Service

The Talbots LLC; Gastonia (NC); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Generous discount

Referral incentive program

Discounts on travel

Discounts on shopping

Discounts on concerts

Job summary

The Talbots LLC in Gastonia, NC is looking for a store associate who can deliver exceptional customer experiences and drive sales. You will greet customers, assist with styling, and maintain the appearance of the selling floor.

Join our team to grow with a company that values hospitality, teamwork, and integrity. This regular/full-time role offers training, flexible scheduling, and opportunities to advance within the Talbots family.

Qualifications

• Passionate about selling with a natural ability to generate thoughtful ways to drive new traffic into the store.
• A model of professionalism with strong work ethic, integrity, and respect for others.
• Customer-centric, understanding how the importance of exceptional service contributes to growing store sales.
• An educator, coach and mentor that inspires team associates based on their individual strengths.
• Possess the technological aptitude to navigate, coach and train computer POS/iPad/handheld systems.
• Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Have open availability of 40 hours per week.

Responsibilities

• Create and foster a culture of hospitality through exceptional customer experiences that build enduring relationships both internally and externally.
• Help customers to look and feel their best by providing style advise based on their specific needs.
• Provide exceptional and meaningful customer service experiences that promote the product and builds brand loyalty.
• Achieve sales and hospitality driven metrics in key measurable areas including: clientelling/outreach, appointment setting, Talbots Classic Awards etc.
• Reinforce consistent selling and service standards through coaching, training, and accountability.
• Prioritize daily tasks and responsibilities to meet the needs of the customer, team and business.

Job description

The Talbots LLC in Gastonia, NC is looking for a store associate who can deliver exceptional customer experiences and drive sales. You will greet customers, assist with styling, and maintain the appearance of the selling floor.

Join our team to grow with a company that values hospitality, teamwork, and integrity. This regular/full-time role offers training, flexible scheduling, and opportunities to advance within the Talbots family.