Retail Store Manager - Customer Experience & Operations

Atrium; New York (NY); On-site; USD 77,000 - 94,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) retirement plan

Paid holidays

Life insurance

Disability coverage

Job summary

Atrium is seeking a Store Manager based in New York, NY to oversee daily operations and deliver a seamless customer experience. The role requires 5+ years of retail leadership, Shopify POS expertise, strong inventory skills, and a customer-focused approach.

This full-time position offers 85k and opportunities to advance in a fashion-forward retail environment. Must be legally authorized to work in the United States; benefits include medical, dental and vision, 401(k), paid holidays, life and

Qualifications

• 5+ years of retail experience with proven leadership capabilities.
• Experience with Shopify POS and e-commerce platforms.
• Strong inventory management and operational experience.
• Excellent organizational and communication skills.
• Reliable, proactive, and comfortable taking ownership of daily responsibilities.
• Friendly, outgoing, and customer-focused personality.

Responsibilities

• Oversee daily store operations and ensure a positive customer experience by maintaining high service standards.
• Lead by example in customer service, sales, and team collaboration to foster a productive environment.
• Support merchandising, store organization, and inventory management to optimize product availability.
• Utilize Shopify POS and e-commerce systems for efficient transaction and order processing.
• Maintain an organized and visually appealing sales floor to enhance customer engagement.
• Build strong relationships with customers and support a welcoming store environment.
• Ensure operational efficiency and consistent execution of store standards.
• Support team productivity, accountability, and overall store performance.

Skills

Retail leadership

Inventory control

Customer focus

Team collaboration

Operational excellence

Excellent communication

Education

High school diploma or equivalent

Bachelor's degree in Business/Retail Management

Retail operations certification (plus)

Tools

Shopify POS

E-commerce platforms

Job description

Atrium is seeking a Store Manager based in New York, NY to oversee daily operations and deliver a seamless customer experience. The role requires 5+ years of retail leadership, Shopify POS expertise, strong inventory skills, and a customer-focused approach.

This full-time position offers 85k and opportunities to advance in a fashion-forward retail environment. Must be legally authorized to work in the United States; benefits include medical, dental and vision, 401(k), paid holidays, life and