Retail Store Manager - Bonus Potential & Flexible Hours

First Cash Pawn; Jacksonville (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Supplemental options

Earned Wage Access

Unlimited commission potential

Paid vacation

Tuition Reimbursement

Employee discounts

401k program

Pet Insurance

Job summary

First Cash Pawn in Jacksonville, TX seeks a Store Manager with 2+ years of management and customer service experience to lead daily operations and drive a customer‑centric environment.

You will recruit and develop staff, manage assets and finances, and promote our brand through effective marketing and outstanding service. Competitive pay includes potential bonuses based on store performance.

Qualifications

• 2+ years of management and customer service experience.
• Retail/sales experience is a plus.
• Ability to lead and develop store staff.

Responsibilities

• Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of Pawnbrokers so their development meets the prescribed FirstCash standards.
• Recruit top talent by sourcing candidates through company-prescribed channels.
• Opens and closes the store, including cash drawers and merchandise, ensuring asset protection.
• Ensures asset protection through inventory control, safety procedures, documentation, and securing customer loans.
• Administer processes and procedures within the store, including inventory, loan management, merchandising, store systems, and reporting.
• Evaluate store financial statements and drive profitability through clear communication and goal-setting.
• Ensure operating standards meet FirstCash standards.
• Monitor loan qualification and buying processes to ensure value and integrity of loans.
• Complete assigned tasks and training for self-development as requested.
• Communicate clearly with employees to align with mission and profit objectives.
• Remain up-to-date on product knowledge.
• Other related duties as assigned.

Skills

Store management

Customer service

Team leadership

Recruiting

Job description

First Cash Pawn in Jacksonville, TX seeks a Store Manager with 2+ years of management and customer service experience to lead daily operations and drive a customer‑centric environment.

You will recruit and develop staff, manage assets and finances, and promote our brand through effective marketing and outstanding service. Competitive pay includes potential bonuses based on store performance.