Retail Store Manager

Wireless Vision; Waterford Charter Township (MI); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Competitive paid time-off program

Medical, dental and vision benefits

Development and growth opportunities

Equal Employment Opportunity Employer;

Drug Free Workplace

Job summary

Wireless Vision is seeking a Retail Store Manager to drive sales, lead a team, and uphold the T-Mobile brand standards at our Waterford Township store. You will oversee daily store operations, open and close, schedule staff, and ensure exceptional guest experiences while maintaining loss prevention and P&L controls.

You will recruit and develop talent, coach associates, and collaborate with local marketing and community events to build a strong local presence.

Qualifications

• 2–3 years of management experience in retail or a customer-focused environment.
• Flexible work schedule including nights, weekends and holidays.
• High School diploma or GED; college degree preferred.
• Excellent written and verbal communications skills.
• Strong organizational and problem-solving skills.
• Bilingual preferred in certain locations.
• Stand for long periods and lift up to 25 pounds.

Responsibilities

• Oversee full operation of retail store including opening/closing, staffing, service levels, cash and inventory.
• Adjust staffing to meet business needs and drive sales on the floor.
• Lead a sales-focused team, coaching and developing employees.
• Meet and exceed organizational and individual performance goals.
• Ensure high levels of service within company policies.
• Recruit and hire top talent for the organization.
• Manage all aspects of retail including marketing, loss prevention, P&L and team leadership.
• Maintain visual merchandising aligned with T-Mobile standards.
• Motivate, coach and develop a winning sales team.
• Serve as subject matter expert to customers and guide product choices.
• Ensure training on new products and offerings; participate in community events.

Skills

Staff management

Sales leadership

Customer service

Hiring

P&L management

Visual merchandising

Communication

Team coaching

Education

High School diploma or GED

College degree preferred

Job description

Address 5121 Highland Road, Waterford Township, MI, 48327, US

Schedule Full time

Job Type Permanent

Description

T-Mobile Premium Retailer – Wireless Vision

Are you passionate about the latest technology trends? Do you excel at driving sales results while leading a team with integrity? Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you.

In this role, you will represent the T-Mobile brand while managing daily activities of store operations to increase revenue and drive standards of excellence. You will also manage the recruitment, retention and employee relations aspects of your business to bring in and develop top talent.

Your Talents:

• Responsible for full operation of retail store including opening, closing, staffing, service levels, cash and inventory.
• Make staffing adjustments as needed to meet the needs of the business.
• Majority of business hours are spent on the sales floor greeting customers, coaching employees and running the business where it matters most.
• Meet and exceed organizational and individual performance goals.
• Complete duties and provide leadership designed to deliver high levels of service to customers within the framework of established company policies.
• Screen and hire outstanding talent for the organization and recruit sales staff on an ongoing basis.
• Responsible for all aspects of retail including hiring, training, marketing, loss prevention, P&L and team leadership.
• Ensure that visual merchandising is appealing to customers while adhering to T-Mobile standards.
• Ability to motivate, coach, develop, lead and train a winning sales team.
• Act as subject matter expert to customers to answer questions and provide recommendations.
• Ensure that sales associates are up to speed on training for new products and offerings.
• Participate in community events, local marketing events and public relations activities to develop a positive image for the company in the local community.
• May require additional tasks, duties or projects as assigned.

Your Experience:

• 2-3 years of management experience in retail or another environment with a strong customer focus.
• Ability to work a flexible work schedule including but not limited to nights, weekends, and holidays based on the needs of the business.
• High School diploma or GED required, college degree preferred.
• Excellent written and verbal communications skills required.
• Strong organizational and problem-solving skills required.
• Competent in customer focus, change management, strategic thinking, and talent management.
• Bilingual preferred in certain locations.
• Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
• Must be able to move and/or lift up to 25 pounds.

What We’ll Offer:

• Competitive paid time-off program
• Medical, dental and vision benefits
• Development and growth opportunities
• Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace

Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace