Retail Store Manager

Wireless Vision; Clarkston (MI); Sur place; USD 52 000 - 70 000; Plein temps

Avantages offerts par ce poste

Competitive paid time-off program

Medical, dental and vision benefits

Development and growth opportunities

Wireless Vision is an Equal Employment

Résumé du poste

Wireless Vision in Clarkston, MI is seeking a Retail Store Manager to lead daily store operations, drive sales, manage staffing, and uphold T-Mobile standards.

You will recruit and develop a winning team, control inventory and P&L, and engage with the local community through events and promotions. Strong leadership, excellent communication, and a flexible schedule are required.

Qualifications

• 2–3 years of management in retail or customer-focused environments.
• Ability to work a flexible schedule including nights, weekends and holidays.
• High School diploma or GED required; college degree preferred.
• Excellent written and verbal communication skills.
• Strong organizational and problem-solving skills.
• Bilingual preferred in certain locations.
• Able to stand long hours and lift up to 25 pounds.

Responsabilités

• Oversee full operation of store including opening/closing, staffing, service levels, cash and inventory.
• Make staffing adjustments as needed to meet business needs.
• Most time on the sales floor coaching staff and driving business.
• Meet and exceed organizational and individual performance goals.
• Deliver high levels of service within company policies.
• Screen and hire outstanding talent and recruit sales staff ongoing.
• Responsible for hiring, training, marketing, loss prevention, P&L and team leadership.
• Ensure visual merchandising meets T-Mobile standards.
• Motivate, coach, develop, lead and train a winning sales team.
• Act as SME to customers with product recommendations.
• Keep sales staff up to date on training for new products.
• Participate in community events and local marketing activities.

Connaissances

Retail management

Staffing

Customer service

Coaching

P&L

Formation

High school diploma or GED

Description du poste

Address 6756 Dixie Highway, Village of Clarkston, MI, 48346, US

Schedule Full time

Job Type Permanent

Description

T-Mobile Premium Retailer – Wireless Vision

Are you passionate about the latest technology trends? Do you excel at driving sales results while leading a team with integrity? Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you.

In this role, you will represent the T-Mobile brand while managing daily activities of store operations to increase revenue and drive standards of excellence. You will also manage the recruitment, retention and employee relations aspects of your business to bring in and develop top talent.

Your Talents:

• Responsible for full operation of retail store including opening, closing, staffing, service levels, cash and inventory.
• Make staffing adjustments as needed to meet the needs of the business.
• Majority of business hours are spent on the sales floor greeting customers, coaching employees and running the business where it matters most.
• Meet and exceed organizational and individual performance goals.
• Complete duties and provide leadership designed to deliver high levels of service to customers within the framework of established company policies.
• Screen and hire outstanding talent for the organization and recruit sales staff on an ongoing basis.
• Responsible for all aspects of retail including hiring, training, marketing, loss prevention, P&L and team leadership.
• Ensure that visual merchandising is appealing to customers while adhering to T-Mobile standards.
• Ability to motivate, coach, develop, lead and train a winning sales team.
• Act as subject matter expert to customers to answer questions and provide recommendations.
• Ensure that sales associates are up to speed on training for new products and offerings.
• Participate in community events, local marketing events and public relations activities to develop a positive image for the company in the local community.
• May require additional tasks, duties or projects as assigned.

Your Experience:

• 2-3 years of management experience in retail or another environment with a strong customer focus.
• Ability to work a flexible work schedule including but not limited to nights, weekends, and holidays based on the needs of the business.
• High School diploma or GED required, college degree preferred.
• Excellent written and verbal communications skills required.
• Strong organizational and problem-solving skills required.
• Competent in customer focus, change management, strategic thinking, and talent management.
• Bilingual preferred in certain locations.
• Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
• Must be able to move and/or lift up to 25 pounds.

What We’ll Offer:

• Competitive paid time-off program
• Medical, dental and vision benefits
• Development and growth opportunities
• Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace