Retail Store Manager

George Washington Toma; United States; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Vision insurance

Wellness resources

Job summary

George Washington Toma is seeking a driven and experienced Retail Store Manager for our East Weymouth, MA location. This role is a fantastic opportunity to lead a dynamic retail environment and enhance customer experiences daily.

Responsibilities include overseeing daily operations, recruiting and training staff, managing inventory, and ensuring compliance with company policies. A minimum of 2 years of retail management experience is required along with strong leadership and customer service skills.

We value passionate team members dedicated to exceptional service and creating a welcoming atmosphere.

Qualifications

• 2+ years of retail management or assistant management experience.
• Proven ability to lead, motivate, and develop a retail team.
• Strong customer service skills with a customer-first mindset.
• Experience with inventory management, scheduling, and retail POS systems.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work a flexible schedule including weekends and holidays.

Responsibilities

• Oversee daily store operations to ensure efficiency and profitability.
• Recruit, train, and develop a high-performing retail team.
• Monitor sales performance and implement strategies to meet revenue targets.
• Manage inventory, merchandising, and product displays.
• Handle customer inquiries and concerns professionally.
• Ensure store compliance with company policies and safety standards.
• Analyze key retail metrics and prepare performance reports.

Skills

Retail management experience

Customer service skills

Leadership abilities

Inventory management

Communication skills

Education

High school diploma or equivalent

Bachelor's degree

Tools

Retail POS systems

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development
• Vision insurance
• Wellness resources

About the Role

George Washington Toma is looking for a driven and experienced Retail Store Manager to lead our East Weymouth, MA location. This is an exciting opportunity to take ownership of a dynamic retail environment, inspire a team, and deliver an exceptional customer experience every day.

Working Schedule

Monday-Saturday 45/hr work week

Responsibilities

• Oversee daily store operations to ensure efficiency, profitability, and a positive shopping experience
• Recruit, train, schedule, and develop a high-performing retail team
• Monitor sales performance and implement strategies to meet or exceed revenue targets
• Manage inventory, merchandising, and product displays to maximize sales floor impact
• Handle customer inquiries, concerns, and escalations with professionalism and care
• Ensure store compliance with company policies, safety standards, and loss prevention protocols
• Analyze key retail metrics and prepare regular performance reports for leadership

Requirements

• 2+ years of retail management or assistant management experience
• Proven ability to lead, motivate, and develop a retail team
• Strong customer service skills with a customer-first mindset
• Experience with inventory management, scheduling, and retail POS systems
• Excellent communication, organizational, and problem‑solving skills
• Ability to work a flexible schedule including weekends and holidays
• High school diploma or equivalent required; bachelor's degree a plus

About Us

George Washington Toma is a trusted name in the South Shore, known for quality products and a commitment to outstanding customer service. Our team is passionate, dedicated, and proud of the welcoming environment we create for both customers and employees alike. Join us and become part of a team where your leadership truly makes a difference.