Retail Store Manager

5.11, Inc.; Richfield (MN); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Job summary

5.11, Inc. is seeking a Retail Store Manager for our new Mall of America location in Richfield, MN. You will lead daily operations, guide a team, and drive store performance with a customer-first approach.

You will coach staff, manage inventory and merchandising, track metrics, and ensure exceptional service while upholding brand standards. This role offers a strong benefits package, competitive pay, and opportunities for growth within the company.

Qualifications

• At least 3 years of supervisory experience guiding sales and customer experiences.
• Experience coaching and developing others while driving store operations.
• Thrives in fast-paced, customer-focused environments with results orientation.
• Passion for tactical outdoor or fitness gear.
• Employee discounts and health benefits provided.

Responsibilities

• Lead and inspire your team to deliver exceptional customer service.
• Coach and develop staff to grow skills and accountability.
• Foster teamwork and continuous improvement.
• Manage store operations including inventory, merchandising, and visual presentation.
• Track performance metrics and implement strategies to achieve goals.
• Maintain high standards and operational excellence.

Skills

Retail leadership

Coaching staff

Operations management

Inventory control

Job description

Born in Yosemite, forged in Quantico and built for adventure. 5.11 is a purpose-driven lifestyle brand, rooted in performance, durability, and versatility. Since 1979, we’ve created gear and apparel for people who live life without limits, delivering gear and apparel that empower them to push boundaries every day.

Lead a customer first culture and empower your team to thrive! As a Retail Store Manager, you’ll take ownership of daily operations and drive store performance. You’ll guide your team to meet ambitious goals, exceed customer expectations, and uphold the high standards that define a 5.11 store.

Exciting opportunity to join our team at our new Mall of America location opening soon

What You’ll Do:

• Lead and inspire your team to deliver an exceptional 5.11 EDGE customer service experience.
• Coach and develop staff to grow their skills, confidence, and accountability.
• Foster a culture of teamwork and continuous improvement.
• Manage store operations, including inventory, merchandising, and visual presentation.
• Track performance metrics and implement strategies to achieve store goals.
• Maintain high standards throughout the store, ensuring compliance and operational excellence.

What We’re Looking For:

• Experienced retail leader with at least 3 years of supervisory experience, focused on driving sales, developing talent, and motivating teams to perform at a high level.
• Skilled in coaching and developing others, managing operations, and maintaining visual and inventory standards.
• Thrives in a fast-paced, customer-focused environment with a focus on results and execution.
• Passion for tactical, outdoor, or fitness gear.
• Employee discounts on 5.11 gear.
• Health, dental, and vision insurance.
• Opportunities to learn, grow, and advance within the company.
• A workplace built on purpose, performance, and adventure.

Pay Range: $26.00-$33.00 per hour plus bonus!

5.11 offers a best-in-class benefits program including: medical, dental and vision insurance; a 401(k) program with employer match; employer-paid basic life and AD&D insurance. Additionally, employees can choose from several voluntary benefits including: Hospital Indemnity/Accident insurance; Flexible Spending Account/Health Saving Account; Employee Assistance Program; Paid Time Off/Paid Holidays/Sick Time; Casual Dress Code; and Employee Discounts.

If you are a regular full-time employee working at least 30 hours per week, you and your eligible dependents may participate in 5.11’s benefits program.

This position requires a background screening. Any information obtained will be reviewed and considered in accordance with applicable federal, state, and local laws.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.