Retail Store Manager

SPEEKS Technology, LLC; Overland Park (KS); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Vision insurance

Job summary

SPEEKS Technology seeks a dedicated Store Manager for Overland Park, KS and surrounding areas to lead staff, drive sales, and deliver exceptional customer service in a fast-paced retail environment.

Requirements include 2+ years in sales and customer service, 1+ year in management, strong electronics knowledge, and the ability to relate to a diverse customer base. Full-time with benefits including 401(k) matching, health and vision insurance, and PTO.

Qualifications

• 2+ years of sales and customer service experience.
• 1+ year of management experience.
• Excellent electronics knowledge and handling of devices.
• Ability to work in a high paced environment and relate to customers.

Responsibilities

• Determine pricing for electronics using our software and reference resources.
• Negotiate pricing with customers in a professional manner.
• Manage store budget, including expenses and revenue.
• Oversee inventory control and ordering processes.
• Supervise shift management and ensure smooth store operations.
• Recruit, train, and develop store staff.
• Ensure compliance with company policies and procedures.
• Handle stock management and merchandising.
• Conduct regular performance evaluations for staff.

Skills

sales

customer service

communication

Spanish bilingual

team player

fast paced

Tools

Windows

MacOS

Pricing software

Job description

PayMore Retail Store Manager Overland Park, KS·Lees Summit, MO·Kansas City, MO·Full time Company website

SPEEKS Technology is a proud PayMore franchisee opening 7 locations in St. Louis and 6 in Kansas City. Great opportunity to join this new, fast growing and exciting new concept with great advancement opportunities!!Established in 2012, PayMore is an electronics buying, selling, trading and recycling franchise. We offer cash on the spot for new, used, and broken electronics. We also retail new and PayMore certified electronics in our store locations.www.paymore.comwww.speekstechnology.com

Description

We are seeking dedicated and experienced Store Managers for our locations in Kansas City, Overland Park and Lee's Summit. The ideal candidate will be responsible for managing staff, achieving sales goals, and ensuring exceptional customer service.

Responsibilities:

• Determine pricing for a wide range of electronics from smartphones, tablets, laptops, game systems and more through our software, and referencing additional resources provided
• Negotiate pricing with our customers, keeping a professional attitude, demeanor and business acumen
• Manage store budget, including expenses and revenue
• Oversee inventory control and ordering processes
• Supervise shift management and ensure smooth store operations
• Recruit, train, and develop store staff
• Ensure compliance with company policies and procedures
• Handle stock management and merchandising
• Conduct regular performance evaluations for staff
• Identify and test a wide range of consumer electronics from our customers
• Close sales and generate intake receipts
• Administer all aspects of online transactions including packaging and shipping

Required:

• Must have excellent electronics knowledge and handling of smartphones, tablets, laptops, game systems – e.g. data wiping smartphones, removing iCloud accounts, testing game systems, Windows use, MacOS use, being able to quickly identify, test, and assess a wide variety of consumer electronics while communicating with customers in a high paced environment.
• Must be a people person, ability to befriend, relate, and build relationships with all types of customers. Ability to remain focused in a high volume/fast paced environment – Ability to adapt from customer to customer, situation to situation
• Must be able to type quickly and accurately. Accuracy is paramount as you will be entering the final records of purchase.
• Punctual, “get it done” upbeat attitude, team player, professional demeanor.
• Must be able to follow protocol and procedures.
• Professional appearance.
• Must be well spoken (English) Bilingual Spanish a major plus.
• Understanding of popular second-hand online auction sites, and the ability to reference/search completed listings of products quickly.
• 2+ years of sales and customer service experience required
• 1+ years of management experience required
• Must be able to remain on your feet for hours at a time, possibly 8+ hours. Ability to lift 25lb items.
• Potential periodic drug testing.

Store Manager Compensation:

• $50,000 - $60,000 Annual Compensation target consisting of base salary and bonuses
• Hours: Full time. Store Hours 10-7 M-F, 10-4 Sat, Closed Sundays
• Paid training

Job Type: Full-time

• Pay: $50,000 - $60,000 annual compensation target consisting of base salary and bonuses.

Job Type: Full-time

• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Sales: 2 years (Required)
• Management: 1 year (Required)
• Customer service: 2 years (Required)

Ability to Commute:

• Overland Park, KS (66221) (Required)
• Lee's Summit, MO (64086) (Required)

Ability to Relocate:

• Kansas City, MO (64111): Relocate before starting work (Preferred)
• Overland Park, KS (66221): Relocate before starting work (Preferred)
• Lee's Summit, MO (64086): Relocate before starting work (Preferred)