Retail Store Manager

Nati Boutique; New York (NY); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Bonus based on performance

Competitive salary

Employee discounts

Job summary

Nati Boutique is seeking an experienced Retail Manager to drive sales performance and operational excellence in our New York store. You will report to the CEO/Co‑owner and lead the team to deliver outstanding customer service while meeting store financial goals.

You will mentor sales staff, optimize staffing and training, and ensure consistent visual presentation. The role requires energy, a proactive mindset, and a passion for fashion and selling.

Qualifications

• 1–2 years in a Store Manager or similar role at a high‑volume fashion retailer.
• Proven ability to train and develop top sellers.
• Excellent team-building and leadership skills.

Responsibilities

• Lead the retail team to achieve sales goals and financial plans.
• Drive KPI improvements (Conversions, UPT, SPH) with focus on sales growth.
• Coach sales associates to deliver expert product knowledge and customer satisfaction.
• Oversee visual merchandising and adapt layout per store needs.
• Ensure inventory integrity and accurate receiving/sending processes.
• Collaborate with Owners on community events and brand engagement.
• Model a positive, collaborative, and customer‑centric culture.

Skills

Top seller

Leadership

Customer service

Team training

Job description

Benefits

• Health insurance
• Paid time off
• Bonus based on performance
• Competitive salary
• Employee discounts

Nati Boutique, a rapidly growing boutique retailer, is looking for a highly experienced Retail Managerto join our passionate and hardworking team. As the Retail Manager, you will work directly under the CEO/Co‑owner, driving the financial sales goals of our store. You will lead by example, upholding the highest standards in customer service, and ensure the new store operates smoothly and efficiently.

Responsibilities

• Lead the retail team in achieving sales goals in addition to meeting store financial plans with a primary focus on a collaborative selling environment while promoting employee engagement and development.
• Continuously assess and strategize how to improve performance goals (Conversions, UPT, SPH, and other measurable KPIs). Your main function and KPI will be Sales; driving sales targets and increasing UPT.
• Coach all Sales Associates, ensuring optimal performance, expert‑level product knowledge, and customer satisfaction.
• Perform store visual standards following visual merchandising direction of CEO and make decisions about and adaptations to visual merchandising direction based on the lay out and needs of the store;
• Ensure sound inventory management through an accurate receiving and sending merchandise process, completing all required business directives such as price and inventory changes.
• Collaborate with store team and Owners on building connections with the local community and contributing to the execution of events to promote brand engagement.
• Lead by example, demonstrating a positive and warm attitude that encourages a strong sense of teamwork at all times.

Qualifications

• A passion for fashion and obsession with SELLING! We need a top seller, with a positive, can‑do attitude, and a proactive mindset.
• Minimum 1-2 years in a Store Manager or similar role at a high‑volume fashion retail company.
• Proven ability to train and develop a team of top sellers.
• Excellent team building and leadership skills; proven experience coaching employees in tactics to attract and retain clientele.
• A positive, outgoing, and engaging personality - able to easily initiate contact with all guests and identify their shopping needs.
• This role requires open availability to work 5 days (40 hours) a week, including regular weekend shifts and some holidays.
• Must be able to stand up to 8 hours and carry up to 50lbs with or without reasonable accommodation. This position involves moving large bags of inventory.

Benefits/Perks

• Competitive salary and generous annual bonus program
• Employee sponsored medical healthcare
• Fun and energetic environment with a growing retailer
• Direct exposure and regular interaction with owners
• Employee discount

The base salary range for this exempt position is $85,000–$95,000 USD per year with estimated annual earnings of $95,000-$105,000 (base salary plus bonus). Keep in mind that the actual salary offer will depend on things like your location, experience, and performance — so in some cases, it might be a little higher than the range listed here. Also, salary is just one piece of the overall package! We offer a full range of rewards, including performance bonuses, long‑term incentives, a generous PTO policy, and plenty of other great benefits.