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The store manager will operate a profitable store focused on exceptional customer service that exceeds customer expectations. Responsible for all aspects of managing a single store including hiring/scheduling, developing and managing a team focused on the customer. Assist with the oversight of day‑to‑day store operations to achieve sales and profitability goals, customer acquisition and customer retention. Accountable for inventory quality control, budgeting, including labor cost and operational expenses. This is a hands‑on, led by example position.
Team Development - Identify, recruit, and properly staff the store to ensure customer needs are exceeded while scheduling to maintain labor budget goals. Total labor goal below 20% of net sales.
Coaching, training and motivating team members to achieve higher performance and interaction with all customers.
Demonstrate high values and service by leading by example on the sales floor.
Schedule regular meetings with team members to keep abreast of additional training, changing conditions and current fashion trends.
Develop and execute strategies to drive customer traffic, customer buys and customer sales.
Adhere to company guidelines keeping COGS in balance and minimizing potential for loss.
Maintain a fresh and visually enticing store that is clean and well organized at a level exceeding the competition and above customer expectations.
$17.00 - $20.00 per hour