Retail Store Manager

Wireless Vision, L.L.C.; McKeesport (Allegheny County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive paid time-off program

Medical, dental and vision benefits

Development and growth opportunities

Job summary

T-Mobile Premium Retailer – Wireless Vision is seeking a Retail Store Manager in McKeesport, PA. You will oversee all store operations, manage staff, drive sales, and ensure excellent customer service in a fast-paced environment.

You will hire and train sales staff, implement visual merchandising standards, and lead community engagement to promote the brand. A strong focus on performance and leadership is required.

Qualifications

• 2–3 years of retail or customer-focused management experience.
• Flexible schedule including nights, weekends and holidays.
• HS diploma or GED; college degree preferred.
• Excellent written and verbal communication skills.
• Strong organizational and problem-solving abilities.
• Bilingual preferred in certain locations.
• Able to stand long periods (up to 9 hours) and lift up to 25 lbs.

Responsibilities

• Oversee full operation of store, including opening/closing, staffing, service levels, cash and inventory.
• Make staffing adjustments as needed to meet business needs.
• Spend majority of business hours on the sales floor greeting customers, coaching employees and running the business where it matters most.
• Meet and exceed organizational and individual performance goals.
• Complete duties and provide leadership within company policies to deliver high service levels.
• Screen and hire outstanding talent for the organization and recruit sales staff on an ongoing basis.
• Responsible for all aspects of retail including hiring, training, marketing, loss prevention, P&L and team leadership.
• Ensure visual merchandising adheres to T-Mobile standards.
• Motivate, coach, develop, lead and train a winning sales team.
• Act as subject matter expert to customers and provide recommendations.
• Ensure staff training for new products and offerings.
• Participate in community events and local marketing activities to develop a positive image.

Skills

Leadership

Customer focus

Change management

Strategic thinking

Talent management

Communication skills

Bilingual

Problem-solving

Education

High School diploma or GED

College degree preferred

Job description

Job Overview

Schedule: Full Time

Job Type: Permanent

Title: Retail Store Manager

Location: McKeesport, PA

Company: T-Mobile Premium Retailer – Wireless Vision

Responsibilities

• Responsible for full operation of retail store including opening, closing, staffing, service levels, cash and inventory.
• Make staffing adjustments as needed to meet the needs of the business.
• Spend majority of business hours on the sales floor greeting customers, coaching employees and running the business where it matters most.
• Meet and exceed organizational and individual performance goals.
• Complete duties and provide leadership designed to deliver high levels of service to customers within the framework of established company policies.
• Screen and hire outstanding talent for the organization and recruit sales staff on an ongoing basis.
• Responsible for all aspects of retail including hiring, training, marketing, loss prevention, P&L and team leadership.
• Ensure that visual merchandising is appealing to customers while adhering to T-Mobile standards.
• Ability to motivate, coach, develop, lead and train a winning sales team.
• Act as subject matter expert to customers to answer questions and provide recommendations.
• Ensure that sales associates are up to speed on training for new products and offerings.
• Participate in community events, local marketing events and public relations activities to develop a positive image for the company in the local community.
• May require additional tasks, duties or projects as assigned.

Qualifications

• 2-3 years of management experience in retail or another environment with a strong customer focus.
• Ability to work a flexible work schedule including but not limited to nights, weekends, and holidays based on the needs of the business.
• High School diploma or GED required, college degree preferred.
• Excellent written and verbal communications skills required.
• Strong organizational and problem-solving skills required.
• Competent in customer focus, change management, strategic thinking, and talent management.
• Bilingual preferred in certain locations.
• Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
• Must be able to move and/or lift up to 25 pounds.

Benefits

• Competitive paid time-off program.
• Medical, dental and vision benefits.
• Development and growth opportunities.

Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace.