Retail Store Manager

McMahon's Best-One; Fort Wayne (IN); On-site; USD 65,000; Full time

Job summary

A leading company in vehicle repair and maintenance is seeking a Retail Store Manager to oversee store operations in Fort Wayne. This managerial role involves supervising staff, budgeting, and ensuring excellent customer service. The successful candidate will be skilled in decision-making and staff training, while also managing inventory and compliance with safety standards. A comprehensive benefits package and a bonus program are included.

Benefits

Medical insurance

Dental insurance

Vision insurance

401K Match

Paid time off

Qualifications

• Excellent written and verbal communication skills required.
• Ability to take care of customer needs while following procedures.
• Ability to allocate authority effectively.

Responsibilities

• Directly supervise and coordinate all employees in the retail store.
• Manage purchasing, budgeting, and accounting functions.
• Conduct employee training and performance reviews.

Skills

Excellent written and verbal communication skills

Customer service orientation

Decision-making skills

Ability to influence others

Problem-solving

Job description

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Our Retail Store Managers directly supervise and coordinate all employees in the retail store; perform management functions such as purchasing, budgeting, accounting, and personnel work.

We offer a manager bonus program along with a full benefit package including; medical, dental, vision, 401K Match, paid time off and more!

Essential Functions

• Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of personnel
• Monitor work levels and review performance
• Recommend personnel actions, such as hires, promotions, discharges, and discipline.
• Conduct or arrange for employee training
• Compile personnel records, such as time and production records, test results, etc. as required.
• Greet customers and ascertain customer needs/desires
• Explain and obtain approval from customers for unexpected repairs
• Answer telephones
• Look up items on computer
• Enter orders
• Compute sales prices, total purchases, and process payments
• Maintain knowledge of current promotions, policies regarding payment, exchanges, and returns, and security practices
• Inventory and requisition materials and supplies
• Meet with vendors and suppliers regarding service products
• Oversee completion of work, using equipment such as hand tools or gauges to verify compliance with standards

Other

• Inspect and monitor work areas, examine tools and equipment, and provide safety training to prevent, detect, and correct unsafe conditions or safety violations
• Investigate accidents/injuries and prepare reports of findings.
• Maintain hazmat book per OSHA
• Prepare and administer department budget, coordinate purchases
• Meet the requirements outlined in the company’s evaluation form

Position Qualifications:

• Excellent written and verbal communication skills
• Ability to take care of the customers’ needs while following company procedures
• Ability to make critical decisions while following company procedures
• Ability to allocate authority and/or task responsibility to appropriate people.
• Ability to influence others to perform their jobs effectively and be responsible for making decisions
• Ability to find a solution for or to deal proactively with work-related problems.

Compensation details: 65000-65000 Yearly Salary

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Vehicle Repair and Maintenance

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