Emerging Store Manager

Walgreens; Fort Wayne (IN); On-site; USD 45,000 - 72,000; Full time

Job summary

A leading company in retail is seeking an Emerging Store Manager to oversee store operations, manage staff, and enhance customer service. The ideal candidate will possess strong leadership skills and a commitment to professional development. This role offers opportunities for growth and requires a flexible schedule. Join a dynamic team and make a significant impact in the retail environment.

Qualifications

• Supervisory experience required.
• Completion of Walgreens leadership training within 12 weeks.

Responsibilities

• Supervises customer service associates and manages front end operations.
• Leads and manages store team, including recruitment and performance management.
• Analyzes financial and performance data for store growth.

Skills

Leadership

Communication

Business Ethics

Self-Motivation

Education

Bachelor’s degree

Job description

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Responsibilities

1. Supervises customer service associates and designated hitters. Manages front end operations and makes pharmacy and retail store recommendations.
2. Supports Store Manager with store operations, covers responsibilities in their absence, and ensures proper merchandising and asset protection.
3. Leads and manages store team, including recruitment, hiring, performance management, and discipline.
4. Customer Experience
   • Engages customers, resolves complaints, and models customer service best practices.
   • Monitors and improves customer service metrics.
5. Operations
   • Supervises store operations, assigns tasks, manages scheduling, and collaborates with external partners.
   • Supports data-driven decision-making and oversees cash management and inventory control.
   • Ensures store cleanliness, safety, and compliance with policies and laws.
6. Business Performance Management
   • Analyzes financial and performance data, creates improvement plans, and supports store growth initiatives.
   • Assists Pharmacy during busy periods, including serving as a pharmacy technician if needed.
7. People & Performance Management
   • Leads and trains team members, manages performance, and develops talent pipelines.
   • Handles recruitment, selection, and training procedures in compliance with policies and laws.
   • Establishes a culture of accountability and performance management.
8. Training & Development
   • Completes Store Manager development programs and maintains necessary certifications.
   • Engages in self-development and maintains an Individual Development Plan.
   • Obtains and maintains a pharmacy technician license as required.
9. Communications
   • Maintains open communication with team through meetings and discussions.
   • Assists in planning and communicating store strategy.

Qualifications

• Bachelor’s degree or equivalent experience, including supervisory experience.
• Leadership abilities, business ethics, self-motivation, and strong communication skills.
• Completion or willingness to complete Walgreens leadership training within 12 weeks.
• Fluency in English (except in Puerto Rico).
• Flexible schedule, willingness to accept promotion and transfer opportunities.
• Internal candidates: management experience; external candidates: retail or food industry experience.

Walgreens considers applicants with arrest and conviction records and is an Equal Opportunity Employer. The salary range is $45,000 - $71,550, depending on various factors. For benefits details, visit jobs.walgreens.com/benefits.