Retail Store Manager

Hammer Made; Fargo (ND); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Supplemental Insurance (LTD/STD)

Life Insurance

Clothing Discount

Clothing Allowance

15 Days PTO

Job summary

Hammer Made is seeking a full-time Store Manager for the Fashion Square Mall store in Scottsdale, AZ. You will oversee daily operations, manage budgets, and lead a team to deliver exceptional customer service and sales performance.

The role requires proven retail management experience, strong leadership, and a passion for fashion. Competitive compensation includes a salary range with monthly bonus and commission opportunities and a clothing discount program.

Qualifications

• Proven experience as a retail manager.
• Experience in fashion/men’s apparel is a plus.
• Excellent selling and leadership abilities.
• Strong planning, budgeting and payroll experience.

Responsibilities

• Manage daily store operations to ensure efficient processes.
• Control inventory and report trends to corporate partners.
• Train, coach and develop store staff including ASM and sales associates.
• Maintain store budgets and ordering procedures; oversee cash handling and deposits.
• Analyze sales and expense reports and drive sales performance.
• Uphold visual merchandising standards and brand image.
• Collaborate with other locations and external partners.
• Lead loss prevention efforts and ensure safety and compliance.
• Hire, schedule and retain top talent; maximize staffing efficiency.
• Plan events and community connections to grow customer base.

Skills

Proven retail leadership

Customer service excellence

Team development

Communication skills

Education

Bachelor’s degree in business or related field

Job description

Description

Hammer Made is looking for a full-time Store Manager to oversee the daily operations of at the Fashion Square Mall in Scottsdale, Arizona.

Competitive Salary range of $55,000.00 - $70,000.00 with monthly bonus and commission opportunities. Your earning potential is in your hands.

Why Hammer Made?

At Hammer Made, we’re not just selling clothes—we’re elevating wardrobes and confidence through our distinctive, limited-run men’s shirts, apparel, and accessories. We’re seeking a dynamic individual with strong retail experience and a passion for fashion to become the face of our brand. If you love helping customers look and feel their best, let’s connect!

Essential Job Duties

Maintain Store Operations Excellence

• Manage the daily operations of the store to ensure effective, proper and efficient process execution
• Control inventory levels and provide feedback to corporate partners of trends
• Empower Assistant Manager to manage visual operations and provide guidance
• Accurately track store budgets and manage ordering procedures
• Analyze sales and expense reports
• Manage transactions and cash for accuracy. Ensure deposits are processed in accordance with cash management expectations
• Complete daily store log
• Uphold visual merchandising initiatives. Execute and ensure a top quality, appealing, merchandise assortment that promotes effective sales and store traffic.
• Maintain company brand standards of a neat, clean and organized sales floor, cash wrap and fitting room
• Collaborate effectively with other store locations and outside business partners
• Support, promote and assume responsibility for loss prevention in all areas of risk management

Leadership

• Create and ensure a cohesive work environment that inspires engagement
• Supervisory Responsibilities: This position has responsibility for all store staff including the Assistant Store Manager (ASM), and full and part-time sales associates.
• Confidently train, coach and develop team members using Hammer Made training tools and resources
• Be able to adapt to a Hammer Made selling culture
• Manage and motivate staff to achieve maximum performance
• Effectively delegate tasks to team members
• Lead the store team to deliver exceptional customer service
• Network within your market and keep corporate partners in the loop of local trends
• Ability to take on more responsibilities from your market managers
• Ensure image and grooming standards are professional, reflective of the brand image and adhered to at all times

Achieve and maintain staffing level goals

• Attract, hire and retain a diverse team of top talent
• Schedule associates to maintain adequate floor coverage while maximizing traffic patterns and maintaining payroll budgets
• Ensure staffing levels reflect seasonal and traffic trends

Achieve Sales Results / Create Strategies to Drive Sales

• Responsible for store sales performance and metrics
• Demonstrate sales leadership for staff by playing an active role on the selling floor
• Evaluate and coach Associate performance regularly with measurables
• Achieve the monthly minimum personal sales goal
• Develop events and community connections/incentives that will grow customer base and build the Hammer Made brand
• Manage creation and implementation of clientele process and cultivate repeat business.
• Actively participates in monthly all-staff meetings

Benefits

Medical, Dental and Vision Insurance

Supplemental Insurance, LTD, STD, Life Insurance

Generous clothing discount & clothing allowance

15 days PTO

Requirements

Competencies

1. Proven experience as a retail manager.

2. Interest and knowledge in fashion and the men’s apparel industry.

3. Knowledge of retail management best practices.

4. Excellent selling skills.

5. Outstanding communication and interpersonal abilities.

6. Excellent organization and leadership skills.

7. Have a growth and development mindset with strong business acumen.

8. Proven ability to motivate the sales force to drive results by fostering teamwork, empowerment and collaboration.

9. Excellent knowledge of retail point of sale systems.

Education and Experience Requirements

Bachelor’s degree in a business/sales related field or equivalent retail/business experience.

3-5 years of sales management- retail apparel industry preferred.

Proficiency in Microsoft Office or Google Office Suite.

Physical Demands

• Physical requirements include: standing and being mobile on the sales floor for extended periods of time, walking, stooping, and occasionally lifting up to 50 lbs.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Ability to work in the store alone at times.

Position Type/Expected Hours of Work

This is a full-time position with hours scheduled at variable times and days each week to meet business needs. Must be flexible with scheduling and available to work retail hours, which will include day, evening, weekends and/or holidays.

Travel

Possible travel to Headquarters office in MN for training