Store Manager Carmel Plaza

Hammitt; Carmel-by-the-Sea (CA); On-site; USD 70,000 - 95,000; Full time

Job summary

Hammitt Store Manager opportunity at Carmel Plaza, Carmel-by-the-Sea, CA, leading daily operations for a luxury fashion brand. You will drive sales, mentor a high-performing team, and deliver Hammitt’s signature customer experience.

Join a premium brand known for quality and community, with local marketing, store activations, and partnerships at the core of growth and profitability.

Qualifications

• 5+ years of store leadership in premium/luxury fashion retail or lifestyle brands.
• Associate’s or Bachelor’s degree preferred, or equivalent hands-on leadership experience.
• Proven clienteling background with a loyal book of business.
• Tech-forward; comfortable with POS systems, social media, and e-commerce platforms.
• Clear, captivating communication skills in writing and speaking.
• Active listener who responds empathetically to customers and team needs.

Responsibilities

• Build and cultivate a powerhouse team from the ground up with hands-on recruiting, onboarding, and mentoring.
• Drive top-line performance and store profitability by owning KPIs and crafting sales strategies.
• Host stand-out store activations, VIP events, and partnerships with local influencers/charities.
• Bring the marketing calendar to life with launches, drops, and gifts with purchase.
• Become an expert on Hammitt heritage styles and seasonal collections.
• Curate high-impact visual merchandising that tells the Hammitt story.
• Maintain stockroom organization and ensure inventory control.
• Deliver warm, unforgettable customer experiences for every guest.

Skills

Store leadership

Clienteling

POS systems

Communication

Team mentoring

Brand luxury awareness

Education

Associate’s or Bachelor’s degree

Tools

POS systems

Social media

E-commerce platforms

Job description

Join the Hammitt Crew

Headquartered in Los Angeles, Hammitt designs luxury handbags and accessories crafted from premium materials, finished with jewelry-grade hardware and rooted in thoughtful, functional design. We are dedicated to delivering a seamless customer experience across a curated mix of eCommerce, retail, and wholesale channels. As we continue to grow, we’re seeking passionate, driven individuals to join our team and be part of our story.

We are thrilled to welcome a talented, passionate individual to the Hammitt family, someone eager to embrace our lifestyle, champion our brand, and help bring our vision to life. At Hammitt, culture is something we live every day. We are intentional about fostering a vibrant, people-first environment where creativity, collaboration, and community flourish. We are looking for someone who is energized to grow with us, contribute to our incredible team, and be part of something truly special.

The Role

We’re opening our doors at Carmel Plaza, and we need a passionate Store Manager to help us lead the way. As the ultimate leader of our retail presence, you'll oversee daily operations, drive sales performance, and cultivate an electric, inviting store culture. You will be responsible for building and mentoring a high-performing team, fostering deep customer relationships, and executing strategic local marketing and activations. If you're a dynamic retail leader with a passion for luxury fashion, inspiring team excellence, and crushing business goals, we want you to lead our Hammitt Crew! Your mission? To create an inclusive, welcoming environment while growing store profitability and delivering unforgettable Hammitt experiences.

What You’ll Do

• Build and cultivate a powerhouse team from the ground up, with a hands-on approach to recruiting, onboarding, and ongoing mentorship
• Drive top-line performance and store profitability by owning key KPIs, analyzing metrics, and championing creative sales strategies
• Act as the ultimate host, orchestrating stand-out store activations, VIP parties, and meaningful partnerships with local influencers and charities
• Bring the marketing calendar to life by building buzz around special edition drops, seasonal launches, and exclusive gifts with purchase
• Become an expert and source of truth on our core signature heritage styles and fresh seasonal collections
• Curate high-impact visual merchandising displays that tell our brand story and turn heads
• Keep floor stocked and seamlessly organized with airtight stockroom management and inventory control
• Deliver warm, unforgettable customer experiences—welcoming every guest like a friend into your home
• Take initiative—spotting opportunities early and tackling challenges with honesty, agility and precision
• Embrace resourcefulness—bringing creative solutions, adaptability, and composure to every situation
• Prioritize effortlessly—aligning daily actions with high-level goals and maintaining open lines of communication

What We’re Looking For

• 5+ years of store leadership experience in premium/luxury fashion retail or lifestyle brands
• Associate’s or Bachelor’s degree preferred, or equivalent hands-on leadership experience
• A proven clienteling background with a track record of building and nurturing a loyal book of business
• Tech-forward, you are comfortable navigating POS systems, social media, and e-commerce platforms
• Clear, captivating communication skills, equally effective in writing, one-on-one, and in front of a crowd
• Active listener who connects authentically and responds empathetically to customer and team needs
• Proven talent for inspiring, energizing, and elevating teams to exceed performance targets
• Contagious positivity, genuine enthusiasm for people, and a passion for luxury fashion and styling
• Innovative, out-of-the-box thinker with creative problem-solving instincts
• Flexibility and eagerness to work nights, weekends, and peak holiday periods

Why Hammitt?

Join a high-growth luxury brand committed to quality, integrity, and community. We promise an investment that will last a lifetime, with guaranteed TLC and free repairs. You’re not just managing a boutique; you’re the architect of the Hammitt experience for every customer who walks through our doors. At Hammitt, you'll work in a collaborative environment where you'll support our mission, develop your team, and contribute to our shared success.