Retail Store Manager

California Jobs; El Cajon (CA); On-site; USD 68,000 - 80,000; Full time

Job summary

A leading company is seeking a Retail Store Manager to oversee and guide all facets of their store operations. This role is crucial for ensuring exceptional customer service, maintaining safety and compliance, and exceeding financial goals. Ideal candidates will demonstrate strong leadership, financial acumen, and a commitment to developing their team. With sales goals and community engagement at the forefront, this position is designed for those looking to make an impact in a retail environment.

Qualifications

• 5+ years of Retail Store Management experience.
• 5 - 10 years sales experience in a retail environment.
• Proven ability to exceed customer satisfaction.

Responsibilities

• Spend 60% of time maintaining a visible floor presence.
• Meet and/or exceed store sales goals as directed by the Company.
• Maintain accurate inventory practices.

Skills

Judgment

Analytical skills

Goal setting

Communication

Financial acumen

Customer satisfaction

Process management

Pressure management

Talent development

Motivation

Critical thinking

Time management

Problem identification

Education

Bachelor's Degree or equivalent

Job description

Retail Store Managers are executives within the Bob's Discount Furniture organization and play a vital role by creating an atmosphere that establishes, nourishes and maintains Bob's Culture, ensures a world class customer service experience, as well as promotes the vision and direction of the Company.The Retail Store Manager ensures that the stores perform beyond expectations and in a manner that is consistent with the Company's core values and is expected to lead by example.

The primary function of a Retail Store Manager is to oversee, direct and guide all facets of the operation of a Bob's Discount Furniture Store in order to maintain the reputation, appearance and profitability of the location.The Retail Store Manager will maximize sales and achieve and/or exceed Company budgetary goals to include but not limited to sales volume, category volume, profit margin and metric's by following and enforcing all policies and procedures of the company and utilizing their retail expertise to recognize opportunity.

The Retail Store Manager will be committed to ensuring the optimum level of the safety and security for internal and external customers by ensuring the facility is in compliance to all local municipality and Company safety guidelines and is continuously maintained and that all cash handling and store opening and closing procedures are enforced.

The Retail Store Manager will maintain accurate inventory practices and will monitor periodic cycle counts to ensure efficient and effective reconciliations of location inventory according to Company policies and procedures.

The Retail Store Manager will actively engage, encourage, mentor and motivate direct and indirect reports and identify and determine professional development opportunities.

The Retail Store Manager will work with Senior Management to ensure the location is adequately staffed to meet and/or exceed budgeted sales numbers, that all Company guidelines' and policies are adhered to by all location employees and will oversee all employee discipline and employee relations issues with the appropriate partnership of Human Resources, Operations and Loss Prevention.

As a liaison to the community, the Retail Store Manager will establish themselves in the community and be recognized as a champion of honesty, integrity and good judgment.

Job Responsibilities

Spend 60% of time maintaining a visible floor presence

Meet and/or exceed store sales goals as directed by the Company

Maintain a visually appealing and safe facility

Accurately manage inventory

Ensure proper cash handling procedures are strictly enforced

Other duties as assigned

Required Qualifications

Proven ability to use sound judgment and decision making

Proven ability to analyze complex problems and recognize root cause

Proven ability to set clear goals and expectations

Proven ability to communicate effectively and utilize communication tools appropriately

Proven financial acumen and budgetary success

Proven ability to exceed customer satisfaction

Proven ability to manage and improve process

Proven ability to work under pressure

Proven ability to develop talent

Proven ability to motivate self and others

Ability to use critical thinking

Excellent identification of key causes

Preferred Qualifications

Bachelor's Degree or equivalent

5 - 10 years sales experience in retail environment

5+ years of Retail Store Management experience

Proven track record of successful financial budgetary competency

Retail Store Manager

Retail Store Managers are executives within the Bob's Discount Furniture organization and play a vital role by creating an atmosphere that establishes, nourishes and maintains Bob's Culture, ensures a world class customer service experience, as well as promotes the vision and direction of the Company.The Retail Store Manager ensures that the stores perform beyond expectations and in a manner that is consistent with the Company's core values and is expected to lead by example.

The primary function of a Retail Store Manager is to oversee, direct and guide all facets of the operation of a Bob's Discount Furniture Store in order to maintain the reputation, appearance and profitability of the location.The Retail Store Manager will maximize sales and achieve and/or exceed Company budgetary goals to include but not limited to sales volume, category volume, profit margin and metric's by following and enforcing all policies and procedures of the company and utilizing their retail expertise to recognize opportunity.

The Retail Store Manager will be committed to ensuring the optimum level of the safety and security for internal and external customers by ensuring the facility is in compliance to all local municipality and Company safety guidelines and is continuously maintained and that all cash handling and store opening and closing procedures are enforced.

The Retail Store Manager will maintain accurate inventory practices and will monitor periodic cycle counts to ensure efficient and effective reconciliations of location inventory according to Company policies and procedures.

The Retail Store Manager will actively engage, encourage, mentor and motivate direct and indirect reports and identify and determine professional development opportunities.

The Retail Store Manager will work with Senior Management to ensure the location is adequately staffed to meet and/or exceed budgeted sales numbers, that all Company guidelines' and policies are adhered to by all location employees and will oversee all employee discipline and employee relations issues with the appropriate partnership of Human Resources, Operations and Loss Prevention.

As a liaison to the community, the Retail Store Manager will establish themselves in the community and be recognized as a champion of honesty, integrity and good judgment.

Job Responsibilities

• Spend 60% of time maintaining a visible floor presence

• Meet and/or exceed store sales goals as directed by the Company

• Maintain a visually appealing and safe facility

• Accurately manage inventory

• Ensure proper cash handling procedures are strictly enforced

• Other duties as assigned

Required Qualifications

• Proven ability to use sound judgment and decision making

• Proven ability to analyze complex problems and recognize root cause

• Proven ability to set clear goals and expectations

• Proven ability to communicate effectively and utilize communication tools appropriately

• Proven financial acumen and budgetary success

• Proven ability to exceed customer satisfaction

• Proven ability to manage and improve process

• Proven ability to work under pressure

• Proven ability to develop talent

• Proven ability to motivate self and others

• Excellent time management skills

• Ability to use critical thinking

• Excellent identification of key causes

Preferred Qualifications

• Bachelor's Degree or equivalent

• 5 - 10 years sales experience in retail environment

• Proven successful commission sales experience

• 5+ years of Retail Store Management experience

• Proven track record of successful financial budgetary competency

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:

$68,640-$80,000 annually

It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

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About the company

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