Retail Store Manager (28669)

Brixton, LLC.; Oceanside (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

A retail leader seeks a Store Manager for its Oceanside location. The successful candidate will oversee daily operations, drive sales growth, and cultivate a high-performance team. The role demands a strong business acumen, excellent customer service skills, and a talent for fostering a positive store environment.

Qualifications

• Bachelor's degree from a four-year college or equivalent experience.
• 1-2 years of retail management experience preferred.
• High level of business acumen and customer service skills.

Responsibilities

• Manage overall store operations and staff recruitment.
• Ensure compliance with store policies and enhance customer experience.
• Train and develop team members for product knowledge and sales.

Skills

Business Acumen

Leadership

Customer Service

Communication

Problem Solving

Education

Bachelor's degree

Related experience and/or training

Tools

MS Office Suite

Job description

Job Details

Job Location: Brixton Retail Store No 3 - Oceanside, CA

Position Type: Full Time

Salary Range: Undisclosed

Job Shift: Any

Job Category: Retail

Description

Job Title: Store Manager

Department: Retail

Reports to: Area Manager

FSLA Status: Exempt

Position Summary:

The Store Manager is responsible for the overall operations of the store. This includes the ability to recruit, hire, train and manage the store team to achieve store sales plan, control expenses, and protect company assets while pursing growth opportunities. The Store Manager will understand organizational objectives and make decisions that align with Company priorities and values.

Essential Duties and Responsibilities:

Customer Experience:

• Ability to communicate effectively with customers and team.
• Creating an environment that maintains a 100% customer focus.
• Exemplifies an optimistic and energetic presence through team collaboration while building strong relationships with customers to maximize customer loyalty.
• Maintains a compelling store experience for customers by engaging and modeling appropriate customer service behaviors.
• Resolves customer issues in a timely manner while being solution-oriented and forward thinking, partners with the Area Manager as needed.

Operational Excellence:

• Ensures that store policies and procedures are followed.
• Adheres to all retail policies and procedures including POS and Operations.
• Supervise and manage all aspects of daily store operations.
• Supervise and manage all aspects of Loss Prevention practices.
• Plan weekly staffing schedules in compliance with schedules policy.

• Responsible for accurate recording of sales figures and performs cash operational functions such as bank deposits and daily cash reconciliation.
• Awareness of and accountable to store and individual goals.
• Executes reductions, price changes, clearance, and transfers.
• Ensures the store environment complies with health and safety regulations.
• Interacts and communicates with Area Manager, and other Brixton leadership in a professional manner.

Product Expert:

• Performs store visual standards following visual merchandising direction.
• Ensure store and brand visual standards are consistently maintained and shoppable for customers.
• Ensures housekeeping duties are completed to maintain a neat, clean, and professional store environment.
• Responsible for merchandise processing and replenishment on sales floor.
• Ensures team is trained on the appropriate fitting techniques and accurately executing fittings.

Peoples Coach:

• Train and develop a successful team.
• Ensures that all staff members are trained on product knowledge, selling skills, customer service and operations.

• Creates a sense of belonging and teamwork within store team.
• Recognize talented staff and develop them for growth within the store and company.
• Provide feedback, coaching, and accountability to all employees.

Qualifications

Education/Experience:

• Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Key Skills/Abilities:

• Demonstrates a high level of business acumen.
• Delivering sales results through employee development and mentorship.
• Proficient with MS Office (Microsoft Word, Excel, PowerPoint, and Outlook).
• Ability to effectively cope with change, can shift gears comfortably, can decide and act without having the total picture, isnt upset when things are up in the air, can comfortably handle risk and uncertainty.

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization
• Ability to calculate figures and amounts such as discounts, commissions, proportions, and percentages. Ability to apply concepts of basic algebra and geometry.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands:

• May require a combination of standing, stooping, sitting, and walking up to 75% of the time, and as needed.
• May require the ability to stoop, kneel, crouch, or crawl up to 25% of the time, and as needed.
• Ability to lift up to 25 lbs.
• Vision requirements may require close vision (clear vision at 20 inches or less), Distance vision (clear vision at 20 feet or more), Color vision (ability to identify and distinguish colors), Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), Depth perception (three-dimensional vision, ability to judge distances and spatial relationships), and Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus.

Work Environment:

• Moderate noise (examples: business office with computers and printers, light traffic)

(Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.)