Retail Store Manager

5.11; Detroit (MI); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Employee discounts on 5.11 gear

401(k) with employer match

Paid Time Off

Job summary

5.11 is searching for a Retail Store Manager to lead a store team in delivering exceptional customer service and drive sales. You will own daily operations, coaching staff, and ensuring top-tier merchandising and inventory standards, all while upholding the 5.11 EDGE experience.

You should bring at least 3 years of supervisory retail experience, a passion for tactical outdoor gear, and a proven ability to motivate teams to perform at a high level in a fast-paced environment.

Qualifications

• Retail leadership with at least 3 years of supervisory experience.
• Experience coaching and developing staff to grow skills and accountability.
• Proven ability to drive sales and maintain high visual and inventory standards.

Responsibilities

• Lead and inspire your team to deliver an exceptional 5.11 EDGE customer service experience.
• Coach and develop staff to grow their skills, confidence, and accountability.
• Foster a culture of teamwork and continuous improvement.
• Manage store operations, including inventory, merchandising, and visual presentation.
• Track performance metrics and implement strategies to achieve store goals.
• Maintain high standards throughout the store, ensuring compliance and operational excellence.

Skills

Supervisory experience

Team leadership

Customer service

Sales driven

Job description

Born in Yosemite, forged in Quantico and built for adventure. 5.11 is a purpose-driven lifestyle brand, rooted in performance, durability, and versatility. Since 1979, we’ve created gear and apparel for people who live life without limits, delivering gear and apparel that empower them to push boundaries every day.

Lead a customer first culture and empower your team to thrive! As a Retail Store Manager, you’ll take ownership of daily operations and drive store performance. You’ll guide your team to meet ambitious goals, exceed customer expectations, and uphold the high standards that define a 5.11 store.

What You’ll Do:

• Lead and inspire your team to deliver an exceptional 5.11 EDGE customer service experience.
• Coach and develop staff to grow their skills, confidence, and accountability.
• Foster a culture of teamwork and continuous improvement.
• Manage store operations, including inventory, merchandising, and visual presentation.
• Track performance metrics and implement strategies to achieve store goals.
• Maintain high standards throughout the store, ensuring compliance and operational excellence.

What We’re Looking For:

• Experienced retail leader with at least 3 years of supervisory experience, focused on driving sales, developing talent, and motivating teams to perform at a high level.
• Skilled in coaching and developing others, managing operations, and maintaining visual and inventory standards.
• Thrives in a fast-paced, customer-focused environment with a focus on results and execution.
• Passion for tactical, outdoor, or fitness gear.
• Employee discounts on 5.11 gear.
• Health, dental, and vision insurance.
• Opportunities to learn, grow, and advance within the company.
• A workplace built on purpose, performance, and adventure.

Pay Range: $24.00-$28.00 per hour

5.11 offers a best-in-class benefits program including: medical, dental and vision insurance; a 401(k) program with employer match; employer-paid basic life and AD&D insurance. Additionally, employees can choose from several voluntary benefits including: Hospital Indemnity/Accident insurance; Flexible Spending Account/Health Saving Account; Employee Assistance Program; Paid Time Off/Paid Holidays/Sick Time; Casual Dress Code; and Employee Discounts.

*If you are a regular full-time employee working at least 30 hours per week, you and your eligible dependents may participate in 5.11’s benefits program.*

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.