Retail Store Leadership Trainee

JD Sports NA; Hopkinsville (KY); On-site; USD 12,000 - 17,000; Full time

Job summary

Hibbett I City Gear in Hopkinsville, KY is seeking a Manager in Training to support store operations and leadership in the Store Manager's absence. You will gain knowledge in every department and promote sales while delivering excellent customer service.

The role focuses on merchandising, staffing, scheduling, and maintaining store standards to drive profitability and guest satisfaction.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Is a self-starter, has initiative to take on important tasks without being asked.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consults with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Provides knowledge and guidance to employees and customers in all departments when necessary.
• Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department's responsibilities and standards are completed.
• Keeps the Store Manager informed about inventory movement and customer trends.
• Assures quality customer service is maintained.
• Performs general administrative duties as needed and is trained in the Store Manager's responsibilities.
• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by Hibbett I City Gear.

Skills

Customer service

Communication

Team player

Retail experience

Fast-paced environment

Job description

Hibbett I City Gear in Hopkinsville, KY is seeking a Manager in Training to support store operations and leadership in the Store Manager's absence. You will gain knowledge in every department and promote sales while delivering excellent customer service.

The role focuses on merchandising, staffing, scheduling, and maintaining store standards to drive profitability and guest satisfaction.