Retail Store Leader & Team Coach

Citi Trends, Inc.; Kentwood (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid vacation

401(k) plan

Paid training

Growth opportunities

Job summary

Citi Trends, Inc. is seeking an Assistant Store Manager in Clinton, MS to drive daily store operations, lead the team, and support hiring and onboarding.

You will partner with the Store Manager to achieve sales goals, maintain operational excellence, and foster a high-performing team focused on guest experience. Ideal candidates bring 2–4 years of leadership in retail, strong communication skills, and the ability to manage staffing, inventory, and loss prevention with flexibility for evenings

Qualifications

• High school diploma or equivalent.
• 2–4 years of experience as an Assistant Manager or similar retail leadership role.
• 3–5 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.
• Customer-Focused Execution.
• Operational Accountability.
• Adaptability in a Fast-Paced Retail Environment.

Responsibilities

• Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are consistently met.
• Monitor sales activity and provide guidance to associates to deliver excellent customer service.
• Assist with inventory control, inventory transactions, and shrink prevention efforts.
• Ensure compliance with CITITRENDS policies, procedures, and operational standards.
• Supervise and support store associates in sales, inventory, cash handling, and customer service.
• Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support.
• Help maintain appropriate staffing levels by supporting recruiting efforts and employee retention.
• Provide ongoing coaching, feedback, and performance support to associates.
• Maintain a safe, organized, and customer-focused store environment.
• Reinforce adherence to company policies, procedures, and loss prevention standards.
• Support consistent execution of merchandising, operational, and visual standards.

Skills

Communication

People leadership

Retail operations

Hiring onboarding

Education

High school diploma or equivalent

Job description

Citi Trends, Inc. is seeking an Assistant Store Manager in Clinton, MS to drive daily store operations, lead the team, and support hiring and onboarding.

You will partner with the Store Manager to achieve sales goals, maintain operational excellence, and foster a high-performing team focused on guest experience. Ideal candidates bring 2–4 years of leadership in retail, strong communication skills, and the ability to manage staffing, inventory, and loss prevention with flexibility for evenings