Retail Store Leader: Operations, Coaching & Growth

Citi Trends; Indianola (MS); On-site; USD 38,000 - 52,000; Full time

Job summary

Citi Trends in Indianola, MS is seeking an Assistant Store Manager to support daily store operations, lead a team, and assist with staffing and onboarding. You will partner with the Store Manager to drive sales, uphold standards, manage inventory, and ensure a positive customer experience while fostering a culture of development from within.

This role requires a high school diploma, 2–4 years in a retail leadership role, strong communication, and the ability to work flexible hours including

Qualifications

• High school diploma or equivalent required.
• 2-4 years as Assistant Manager or similar retail leadership.
• 3-5 years overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform basic math calculations.

Responsibilities

• Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are met.
• Monitor sales activity and provide guidance to associates to deliver excellent customer service.
• Assist with inventory control, inventory transactions, and shrink prevention efforts.
• Ensure compliance with Citi Trends policies, procedures, and operational standards.
• Supervise and support store associates in sales, inventory, cash handling, and customer service.
• Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support.
• Help maintain appropriate staffing levels by supporting recruiting efforts and employee retention.
• Provide ongoing coaching, feedback, and performance support to associates.
• Maintain a safe, organized, and customer-focused store environment.
• Reinforce adherence to company policies, procedures, and loss prevention standards.
• Support consistent execution of merchandising, operational, and visual standards.
• Perform additional duties and responsibilities as assigned to support store operations and business needs.

Skills

People leadership

Communication

Organizational skills

Team development

Sales/customer service

Flexibility

Basic math

Education

High school diploma or equivalent

Job description

Citi Trends in Indianola, MS is seeking an Assistant Store Manager to support daily store operations, lead a team, and assist with staffing and onboarding. You will partner with the Store Manager to drive sales, uphold standards, manage inventory, and ensure a positive customer experience while fostering a culture of development from within.

This role requires a high school diploma, 2–4 years in a retail leadership role, strong communication, and the ability to work flexible hours including