Retail Store Leader - People, Performance & Ops

Citi Trends; Bridgeport (CT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k) plan

Paid training

Paid vacation

Growth opportunities

Job summary

Citi Trends is seeking an Assistant Store Manager to support daily store operations, lead a team, and drive sales performance. You will partner with the Store Manager to oversee onboarding, training, and talent development while maintaining a focus on customer service and loss prevention.

The role requires 2–4 years in retail leadership with strong communication and organizational skills, and the ability to work nights and weekends.

Qualifications

• High school diploma or equivalent required.
• 2–4 years of experience as an Assistant Manager or similar retail leadership role.
• 3–5 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.

Responsibilities

• Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are consistently met.
• Monitor sales activity and provide guidance to associates to deliver excellent customer service.
• Assist with inventory control, inventory transactions, and shrink prevention efforts.
• Ensure compliance with CITITRENDS policies, procedures, and operational standards.
• Supervise and support store associates in sales, inventory, cash handling, and customer service.
• Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support.
• Help maintain appropriate staffing levels by supporting recruiting efforts and employee retention.
• Provide ongoing coaching, feedback, and performance support to associates.
• Perform additional duties and responsibilities as assigned to support store operations and business needs.

Skills

Leadership

Customer service

Communication

Staffing

Hiring

Coaching

Education

High school diploma or equivalent

Job description

Citi Trends is seeking an Assistant Store Manager to support daily store operations, lead a team, and drive sales performance. You will partner with the Store Manager to oversee onboarding, training, and talent development while maintaining a focus on customer service and loss prevention.

The role requires 2–4 years in retail leadership with strong communication and organizational skills, and the ability to work nights and weekends.