Retail Store Leader - P&L & People Development (Austin)

United Parcel Service Sweden Aktiebolag; Moosic (Lackawanna County); Presencial; USD 50.000 - 54.000; Jornada completa

Descripción de la vacante

UPS Store Austin is seeking a lead store manager to drive day-to-day operations and profitability at a busy retail location in Austin, TX. You will open/close the store, lead front-end teams, and ensure World Class customer service while meeting sales and financial targets.

The role emphasizes staff development under guidance, with responsibilities spanning payroll, budgets, vendor payments, and facilities management. Base salary ranges with commissions are provided.

Formación

• High school diploma or GED.
• Previous store management experience required, including personnel and financial management experience.
• Strong computer skills, including Microsoft Office and Adobe Suite.
• Outstanding phone skills.
• Bona fide management/leadership skills.
• Willing to accept full accountability for store operations.

Responsabilidades

• Manages and oversees store operations, develops a routine for opening and closing, ensures efficient functioning of the store, manages the sales floor, and provides maximum profitability.
• Implements human resource duties in coordination with the HR team, including recruiting, hiring, training and firing, managing schedules, assigning responsibilities, and setting sales quotas and performance management based on metrics.
• Reviews daily employee timesheets and submits for payroll processing.
• Administrates accounting functions, meets monthly, quarterly and annually about sales and financial targets, manages the budget, and generates payroll by adhering to payroll policy.
• Pays bills including rent, utilities, vendors, and others.
• Controls inventory to ensure sufficient stock, daily and weekly counts, rotated and changed by season, store specials or sales.
• Enforces exceptional customer service, setts criteria for staff, establishes security and safety measures, creates emergency and lock-down strategy and ensures health and safety compliance.
• Manages loss prevention through security requirements and monitoring strategies, audits paperwork and inventory levels and appropriately handles broken or damaged merchandise.
• Oversees store maintenance, including cleanliness, safety, and organization.
• Performs other duties as assigned.

Conocimientos

Store leadership

Customer service

Accountability

Communication skills

Educación

High school diploma or GED

Advanced education degree or coursework

Herramientas

Microsoft Office

Adobe Suite

Descripción del empleo

UPS Store Austin is seeking a lead store manager to drive day-to-day operations and profitability at a busy retail location in Austin, TX. You will open/close the store, lead front-end teams, and ensure World Class customer service while meeting sales and financial targets.

The role emphasizes staff development under guidance, with responsibilities spanning payroll, budgets, vendor payments, and facilities management. Base salary ranges with commissions are provided.