Retail Store Leader in Training

Circle K Stores Inc.; Springfield (IL); On-site; USD 40,000 - 41,000; Full time

Job summary

Circle K Stores Inc. in Springfield, IL is looking for a full-time Customer Service Supervisor to lead the site, train staff, and deliver exceptional customer service.

You will schedule employees, monitor inventory and sales, handle cash control, and maintain safety and store standards while collaborating with suppliers and corporate teams. This role requires strong leadership, English communication, a valid driver's license, and flexible availability.

Qualifications

• High School diploma or GED preferred.
• Experience in retail sales preferred.
• Experience to perform the essential duties and working conditions.
• Ability to supervise and train staff in equipment and procedures.
• Ability to manage store functions including reports and inventory.

Responsibilities

• Recruit, hire and train employees to deliver excellent customer service.
• Develop, manage and assign tasks to maintain a clean, stocked site.
• Schedule employees to maximize service and site image.
• Lead non-discriminatory management practices in hiring and training.
• Develop supplier relationships and resolve customer complaints promptly.
• Coordinate safety procedures and ensure compliance.

Skills

Leadership & training

Customer service

Staff scheduling

Inventory control

Cash handling

Communication (English)

Computer literacy

Driver's license

Education

High School diploma or GED preferred

Tools

POS system

Inventory software

Reports analysis

Job description

Circle K Stores Inc. in Springfield, IL is looking for a full-time Customer Service Supervisor to lead the site, train staff, and deliver exceptional customer service.

You will schedule employees, monitor inventory and sales, handle cash control, and maintain safety and store standards while collaborating with suppliers and corporate teams. This role requires strong leadership, English communication, a valid driver's license, and flexible availability.