Retail Store Leader in Training

Hibbett, Inc.; Smyrna (TN); On-site; USD 13,000 - 19,000; Full time

Job summary

Hibbett I City Gear in Smyrna, TN is seeking a Manager in Training to support Store Manager in daily operations and customer service excellence.

You will assist with selling, restocking, merchandising, and scheduling while learning Store Manager responsibilities and policies. The role focuses on developing leadership skills and driving store profitability through strong team guidance.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self-starter with initiative to take on important tasks.
• Strong attention to detail with the ability to handle multiple tasks simultaneously.
• Team-player with a passion for outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Provide knowledge and guidance to employees and customers in all departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Keep Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained.
• Perform general administrative duties and learn Store Manager responsibilities.
• Deliver extraordinary customer service and promote/store merchandise per policies.
• Protect company assets and information by maintaining internal controls and reporting risks.

Skills

Retail experience

Customer service

Interpersonal skills

Communication skills

Team leadership

Fast-paced work

Merchandise selling

Detail orientation

Job description

Hibbett I City Gear in Smyrna, TN is seeking a Manager in Training to support Store Manager in daily operations and customer service excellence.

You will assist with selling, restocking, merchandising, and scheduling while learning Store Manager responsibilities and policies. The role focuses on developing leadership skills and driving store profitability through strong team guidance.