Retail Store Leader in Training

Hibbett; Kissimmee (FL); On-site; USD 39,005,000 - 55,553,000; Full time

Job summary

Hibbett Retail, Inc. in Kissimmee, FL is seeking a Manager in Training to support Store Manager in daily operations and customer excellence. You will learn product areas, promote sales, and guide staff to meet store goals while upholding company policies.

This role acts as a store leader in the Manager’s absence and helps drive profitability. The position emphasizes outstanding service, inventory awareness, and adherence to the visual and operations manuals.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling assets of Hibbett I City Gear.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Provide knowledge and guidance to employees and customers in all departments when necessary.
• Be aware of inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to ensure each department’s responsibilities and standards are completed.
• Keep Store Manager informed about inventory movement and customer trends.
• Assure quality customer service is maintained.
• Perform general administrative duties and be trained in Store Manager’s responsibilities.
• Deliver extraordinary customer service and promote merchandise as per policies.

Skills

Customer service

Team leadership

Interpersonal skills

Communication skills

Multitasking

Self-starter

Attention to detail

Sales orientation

Job description

Hibbett Retail, Inc. in Kissimmee, FL is seeking a Manager in Training to support Store Manager in daily operations and customer excellence. You will learn product areas, promote sales, and guide staff to meet store goals while upholding company policies.

This role acts as a store leader in the Manager’s absence and helps drive profitability. The position emphasizes outstanding service, inventory awareness, and adherence to the visual and operations manuals.